Untitled

<table style="height: 30rem; width: 100%; border-collapse: collapse; border-style: solid;">
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<tr style="height: 5rem; vertical-align: middle;">
<td style="width: 39.4766%;"><img style="display: block; margin-left: auto; margin-right: auto;" src="TelusLogoHDEnglish.png" width="250" height="100%" /></td>
<td style="background-color: #2b8000; text-align: center; vertical-align: middle; width: 60.5607%;"><span style="font-family: helvetica; font-size: 16pt; color: #ffffff;">Emergency Change<br />Customer Notification</span></td>
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<tr style="height: 1.5rem;">
<td style="background-color: #f3f3f3; vertical-align: middle; border-style: inset; border-color: #b0b0b0; width: 39.4766%;"><span style="font-family: helvetica; font-size: 12pt; color: #4b286d;">&nbsp;Reference number:</span></td>
<td style="border-style: inset; border-color: #b0b0b0; width: 60.5607%;"><span style="font-family: helvetica; font-size: 12pt;">&nbsp;</span></td>
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<tr style="height: 1.5rem;">
<td style="background-color: #f3f3f3; vertical-align: middle; border-style: inset; border-color: #b0b0b0; width: 39.4766%;"><span style="font-family: helvetica; font-size: 12pt; color: #4b286d;">&nbsp;Change start:</span></td>
<td style="border-style: inset; border-color: #b0b0b0; width: 60.5607%;"><span style="font-family: helvetica; font-size: 12pt;">${start_date}<br /></span></td>
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<tr style="height: 1.5rem;">
<td style="background-color: #f3f3f3; vertical-align: middle; border-style: inset; border-color: #b0b0b0; width: 39.4766%;"><span style="font-family: helvetica; font-size: 12pt; color: #4b286d;">&nbsp;Expected duration:</span></td>
<td style="width: 60.5607%; height: 23.9884px; border-style: inset; border-color: #b0b0b0;"><span style="font-family: helvetica; font-size: 12pt;">${end_date}<br /></span></td>
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<tr style="height: 1.5rem; background-color: #2b8000; border-style: solid; text-align: center;">
<td style="width: 100.037%;" colspan="2"><span style="color: #ffffff; font-size: 12pt; font-weight: 500;"> <span style="font-family: helvetica;">Details </span> </span></td>
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<tr style="height: 4rem;">
<td style="background-color: #f3f3f3; vertical-align: middle; border-style: inset; border-color: #b0b0b0; width: 39.4766%;"><span style="font-family: helvetica; font-size: 12pt; color: #4b286d;">&nbsp;Description:</span></td>
<td style="border-style: inset; border-color: #b0b0b0; width: 60.5607%;"><span style="font-family: helvetica; font-size: 12pt;">${description}<br /></span></td>
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<tr style="height: 4rem;">
<td style="background-color: #f3f3f3; vertical-align: middle; border-style: inset; border-color: #b0b0b0; width: 39.4766%;"><span style="font-family: helvetica; font-size: 12pt; color: #4b286d;">&nbsp;Impact:</span></td>
<td style="border-style: inset; border-color: #b0b0b0; width: 60.5607%;"><span style="font-family: helvetica; font-size: 12pt;">${u_impact_description}<br /></span></td>
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<tr style="height: 3rem; text-align: center;">
<td style="border-style: inset; border-color: #b0b0b0; width: 100.037%;" colspan="2"><span style="padding: 0 10px; font-family: helvetica; font-size: 12pt; color: #4b286d;">If you encounter any issues after the change, please call the Service Desk and refer to the change number mentioned above.</span></td>
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<tr style="height: 1.5rem; background-color: #2b8000; text-align: center; vertical-align: middle;">
<td style="width: 100.037%;" colspan="2"><span style="font-family: helvetica; font-size: 12pt; color: #ffffff;">Major Event Management Team </span></td>
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