article_page.hbs

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denisbauer
html
2 months ago
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<!-- This div contains the downvote feedback form -->
<div class="downvote-message">
	<!-- User-friendly message displayed to encourage feedback -->
  <p>We're sorry to hear that! 😔</p>
  <!-- Feedback form that submits a new Zendesk support request -->
  <form id="feedback-form" action="https://yourdomain.zendesk.com/hc/en-us/requests/new?ticket[custom_fields][10202663276573]=${encodeURIComponent(window.location.href)}" method="post">
    <label for="feedback-text">Why didn't this article help you? Let us know what we can improve:</label>
    <p></p>
    <!-- Text area for users to provide their feedback -->
    <textarea id="feedback-text" name="ticket[description]" placeholder="Your feedback will be very helpful!" required></textarea>
    <p></p>
    <p><b>Please note</b>: do not use this form for refund requests or cancellation issues.</p>
    <p>If you need help with that, <b><u><a href="https://yourdomain.zendesk.com/hc/en-us/requests/new">submit a support ticket</a></u></b>.</p>
    <p></p>
    <!-- Button to submit the feedback form -->
    <button id="submit-feedback" type="submit">Submit feedback</button>
    <p></p>
  </form>
</div>
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