Payload Request Endpoint Salesforce (on Test)

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{
  "meta": {
    "version": "v1.66.3"
  },
  "statusCode": 200,
  "statusMessage": "OK",
  "hash": "007201a01cf856f3dbb0f8b45ab024357ad29cb0304572c08cd40d85ae4f04e6",
  "customer": {
    "ttl": 1725555599,
    "id": "7b9a3b16-cd39-4e55-b213-b6b86e40bd09",
    "createdAt": 1722325613362,
    "clientId": "8006",
    "phoneNumber": "+628998810086",
    "_phoneNumber": "628998810086",
    "name": "Fajar Ramadhan Hidayah",
    "_name": "fajar ramadhan hidayah",
    "userData": "{\"name\":\"Fajar Ramadhan Hidayah\",\"gender\":\"Bapak\",\"tags\":\"customer\",\"nomorpolis\":\"028932921\",\"trial\":\"true\",\"ttl\":1725555599000,\"csTag\":\"salesforce\"}",
    "tags": "customer",
    "countryCode": "+62",
    "country": "ID"
  },
  "chatRoom": {
    "ttl": 1738054685,
    "createdAt": 1722502690776,
    "csId": "ca7cfae7-1215-43ee-90b4-0fc7f0b7c0fd",
    "clientId": "8006",
    "customerPhoneNumber": "+628998810086",
    "customerId": "7b9a3b16-cd39-4e55-b213-b6b86e40bd09",
    "chatRoomData": "{\"autoReplyCount\":\"2\",\"init\":\"halo saya dev mau test chatbot\",\"Greeting\":\"sf\",\"Greeting-Salesforce\":\"sf\"}",
    "id": "de35f96b-975b-5f20-b5a2-aed789f9214a",
    "shortId": "8006-G4UysRBs",
    "lastMessageContent": "sf",
    "closedAt": -1,
    "lastCsChatCreationTime": 1722502678181,
    "lastCustChatCreationTime": 1722502684638,
    "fromCs": false,
    "lastChatTimestamp": 1722502684638,
    "isFromTransferred": true,
    "isFromTransferredFrom": "QUEUE TO CHAT",
    "priority": "3",
    "ticketId": "8006-G4UysRBs",
    "name": "Fajar Ramadhan Hidayah",
    "Unread": 2,
    "botSession": {
      "interaction": {
        "answer": "sf",
        "chatId": "c693006d-f427-5394-a3f0-2cd38369c9d8",
        "stateName": "Greeting - Salesforce",
        "answeredAt": 1722502685377
      },
      "isEndState": false,
      "sessionId": "30a7a733-d85d-537f-8694-76d8191641ca",
      "state": "Greeting - Salesforce",
      "session_Dialogflow": [],
      "flow": "Greeting - Salesforce"
    },
    "botSessionHistory": "[{\"answer\":\"halo saya dev mau test chatbot\",\"answeredAt\":1722502677322,\"stateName\":\"Greeting\",\"chatId\":\"ec6a923b-51da-5ec4-88b8-bfdf83f230af\"},{\"answer\":\"sf\",\"answeredAt\":1722502685377,\"stateName\":\"Greeting - Salesforce\",\"chatId\":\"c693006d-f427-5394-a3f0-2cd38369c9d8\"}]",
    "mediaPlatform": "WAP",
    "isCsReplied": false,
    "countryCode": "+62",
    "country": "ID",
    "customCounter": "{\"customerReplyTime\":\"1722502683638\",\"Greeting\":1,\"chatBotReplyTime\":\"1722502677462\",\"Greeting - Salesforce\":1,\"csAssignedTime\":\"1722502691707\"}",
    "lastSenderType": "CUSTOMER",
    "status": "open",
    "assigneedTime": 1722502690776,
    "customerTags": "customer",
    "csName": "CS Salesforce",
    "csEmail": "sf@sunlife.com",
    "csTags": "salesforce",
    "lastChat": "sf"
  },
  "chat": [
    {
      "ttl": 1738054672,
      "chatCreationTimestamp": 1722502671530,
      "systemChatCreationTimestamp": 1722502672530,
      "roomId": "de35f96b-975b-5f20-b5a2-aed789f9214a",
      "type": "text",
      "fromCs": false,
      "isBot": false,
      "isFromAds": false,
      "isBlast": false,
      "mediaPlatform": "WAP",
      "content": "halo saya dev mau test chatbot",
      "messageId": "wamid.HBgMNjI4OTk4ODEwMDg2FQIAEhgWM0VCMDQ0RDg0Q0ZCNzI3RTJGMDY5RQA=",
      "messageStatus": 0,
      "readStatus": false,
      "id": "ec6a923b-51da-5ec4-88b8-bfdf83f230af",
      "clientId": "8006",
      "customerPhoneNumber": "+628998810086",
      "isFirstCustomerChat": true,
      "isInternalChat": false,
      "sender": "+628998810086",
      "sender_type": "CUSTOMER"
    },
    {
      "ttl": 1738054677,
      "chatCreationTimestamp": 1722502677462,
      "systemChatCreationTimestamp": 1722502677462,
      "roomId": "de35f96b-975b-5f20-b5a2-aed789f9214a",
      "type": "text",
      "fromCs": true,
      "isBot": true,
      "isBlast": false,
      "content": "Selamat Sore Bapak Fajar Ramadhan Hidayah. Bapak telah terhubung dengan Whatsapp Official Sun Life.",
      "messageId": "wamid.HBgMNjI4OTk4ODEwMDg2FQIAERgSMDdEMTI0Q0Q5NzBBNzA5QkFBAA==",
      "messageStatus": 3,
      "readStatus": false,
      "id": "d606f360-5fbe-520a-bab7-c380c7546260",
      "checkpoints": [
        "{\"ttl\":1738054679,\"createdAt\":1722502679337,\"checkpointValue\":1,\"checkPointDescription\":\"Message sent\"}",
        "{\"ttl\":1738054679,\"createdAt\":1722502679698,\"checkpointValue\":2,\"checkPointDescription\":\"Message delivered\"}",
        "{\"ttl\":1738054679,\"createdAt\":1722502679938,\"checkpointValue\":3,\"checkPointDescription\":\"Message read\"}"
      ],
      "billable": true,
      "pricingCategory": "service",
      "pricingType": "CBP",
      "wapConversationId": "18228117a82c5ede5b3d16a89f200df7",
      "wapConversationExpirationTimestamp": 1722589080000,
      "clientId": "8006",
      "customerPhoneNumber": "+628998810086",
      "sender": "ChatBot ID de6f4700-0ea8-4d03-9d32-a627babf78b7",
      "sender_type": "CHATBOT",
      "customerReplyTime": 1722502671530,
      "chatBotReplyTime": 1722502677462,
      "replyTime": 5932
    },
    {
      "ttl": 1738054678,
      "chatCreationTimestamp": 1722502678181,
      "systemChatCreationTimestamp": 1722502678181,
      "roomId": "de35f96b-975b-5f20-b5a2-aed789f9214a",
      "type": "text",
      "fromCs": true,
      "isBot": true,
      "isBlast": false,
      "content": "Seluruh informasi dalam percakapan ini akan sepenuhnya menjadi milik Sunlife:\n 1. Setuju (Mohon balas dengan ketik angka 1)\n 2. Tidak Setuju (Mohon balas dengan ketik angka 2)",
      "messageId": "wamid.HBgMNjI4OTk4ODEwMDg2FQIAERgSODc3MjM2MjAwODU3MzYyMjk0AA==",
      "messageStatus": 3,
      "readStatus": false,
      "id": "bb420fb0-b2d5-5ecf-95de-8bc1f4fbedd1",
      "checkpoints": [
        "{\"ttl\":1738054680,\"createdAt\":1722502680224,\"checkpointValue\":2,\"checkPointDescription\":\"Message delivered\"}",
        "{\"ttl\":1738054680,\"createdAt\":1722502680062,\"checkpointValue\":1,\"checkPointDescription\":\"Message sent\"}",
        "{\"ttl\":1738054680,\"createdAt\":1722502680144,\"checkpointValue\":3,\"checkPointDescription\":\"Message read\"}"
      ],
      "billable": true,
      "pricingCategory": "service",
      "pricingType": "CBP",
      "wapConversationId": "18228117a82c5ede5b3d16a89f200df7",
      "wapConversationExpirationTimestamp": 1722589080000,
      "clientId": "8006",
      "customerPhoneNumber": "+628998810086",
      "sender": "ChatBot ID de6f4700-0ea8-4d03-9d32-a627babf78b7",
      "sender_type": "CHATBOT"
    },
    {
      "ttl": 1738054684,
      "chatCreationTimestamp": 1722502683638,
      "systemChatCreationTimestamp": 1722502684638,
      "roomId": "de35f96b-975b-5f20-b5a2-aed789f9214a",
      "type": "text",
      "fromCs": false,
      "isBot": false,
      "isFromAds": false,
      "isBlast": false,
      "mediaPlatform": "WAP",
      "content": "sf",
      "messageId": "wamid.HBgMNjI4OTk4ODEwMDg2FQIAEhgWM0VCMEE2RTQ1NTYwQzFENjIwOTREQwA=",
      "messageStatus": 0,
      "readStatus": false,
      "id": "c693006d-f427-5394-a3f0-2cd38369c9d8",
      "clientId": "8006",
      "customerPhoneNumber": "+628998810086",
      "isInternalChat": false,
      "sender": "+628998810086",
      "sender_type": "CUSTOMER"
    },
    {
      "ttl": 1738054691,
      "chatCreationTimestamp": 1722502691707,
      "systemChatCreationTimestamp": 1722502691707,
      "roomId": "de35f96b-975b-5f20-b5a2-aed789f9214a",
      "type": "system",
      "fromCs": true,
      "isBot": false,
      "isBlast": false,
      "mediaPlatform": "WAP",
      "content": "{\"name\":\"transfer-bot\",\"from\":\"Bot\",\"to\":\"CS Salesforce\"}",
      "messageId": "9c2360ae-d8a2-51a3-ab4e-a7205b7b9608",
      "messageStatus": 0,
      "readStatus": true,
      "id": "55ab2b92-50e0-5cf7-ade3-88acb7aafd29",
      "clientId": "8006",
      "customerPhoneNumber": "+628998810086",
      "sender": "CS Salesforce",
      "sender_type": "SYSTEM-TRANSFER",
      "toCsEmail": "sf@sunlife.com"
    }
  ]
}
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