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      EFFECT: Drastic change in social behavior in the IT era

                       TECHNOLOGY
                   (Main Cause)

               Increased connectivity
                Decreased face-to-face
                 communication
                   Social media
                 Smart devices

                 SOCIAL FACTORS
                    (Cause)

             Changes in work patterns
                (remote work)
             Changes in social norms
         (online communication etiquette)
            Information overload
            (digital distraction)

                 CULTURAL FACTORS
                     (Cause)

           Technological determinism
      (belief that technology shapes society)
         Perceived anonymity online
      (less accountability, more hostility)
            Globalization & diversity
      (more exposure to different cultures)