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2022-11-23 10:17:36 DEBUG rasa_sdk.executor - Received request to run 'action_start'
2022-11-23 10:17:36 DEBUG actions - 20221123101736-c8ce8665-747c-41f6-81fc-5724d4f82996 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": null,
"cur_intent": "null_intent"
},
"get_pre_action": null,
"get_cur_intent": "null_intent",
"flow_repeat_four_times": false,
"query_customer": null,
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": false,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": null,
"cur_intent": "null_intent",
"cur_action": "action_start",
"processed_message": "alo",
"model_intent": {
"id": 1020973003954192218,
"name": "cant_hear",
"confidence": 0.6876792907714844
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-11-23 10:17:36 DEBUG rasa_sdk.executor - Finished running 'action_start'
2022-11-23 10:17:37 DEBUG rasa_sdk.executor - Received request to run 'action_query_customer'
2022-11-23 10:17:37 DEBUG root - get token API - result: {'access_token': 'eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICI3RHM1MHFJTTZSNlVVWjdRbERVQjdmUldIREthVmVNV0FkVmhlRmJnSUFZIn0.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.Ymgl86foB5FnnDh_wa84bOHPzm79ahe6tBCYByefd9rBNAlQKfEaY-HzTIEIMqDYHE1lSjGxUHsTl_Sl5AYNOXR_XrlsA4cUy6SXDlolqCVfK01qMWFzPHkGBJtm46mDAeFzX_gEr-p0z_F7-pkojqu6bxjRYXx_Lp4srTMBF99UZGswL7xDbtROwmKKcVUbgA54DzmhGVeKW_1fcetMNIbYodsF7jpGZeUUPsYgiWLnwP5pSgELA2SVdqKYkcnsutjK1RHg9M_bUrJ-i4zkaoo9gBYpo4sD59xZk8MkdAp5JIKbcr4cYCHQasPlTCehI1z21u64Sm7to5-liN34vA', 'expires_in': 598, 'refresh_expires_in': 0, 'token_type': 'Bearer', 'not-before-policy': 0, 'scope': 't24-query/v1.0/version/post legal-entity-read party-data-management/customer-management/v1.0/customer-info-by-other-value/get ebankretail/v1.0/post microservice-common/soahttperrormapping/v1.0/get microservice-common/partnerperrormapping/v1.0/get ebankcorp/v1.0/post otpshare/v1.0/getOtpShare/get party-data-managerment/customer-management/v1.0/customers/get otpshare/v2.0/verifyOtpShare/post t24-query/v1.0/routine/post otpshare/v2.0/getOtpShare/get otpshare/v1.0/verifyOtpShare/post'}
2022-11-23 10:17:37 DEBUG src.dev.utils.services.search_customer - search customer info gql: url=http://10.1.27.43:10891/graphql ; query=
query {
getListCustomer(
search: "mobileNumber:0984001273",
pageSize: 100,
pageNumber: 0
)
{
status
error
soaErrorCode
soaErrorDesc
clientMessageId
path
data {
customerList
{ customerInfo {
fullName
mobileNumber
customerCode
identifiedNumber
}
systemInfo {
accountType
}
}
pagination {
pageTotal
}
}
}
}
2022-11-23 10:17:37 INFO src.dev.utils.services.gql_aiohttp_custom - >>> {"query": "{\n getListCustomer(search: \"mobileNumber:0984001273\", pageSize: 100, pageNumber: 0) {\n status\n error\n soaErrorCode\n soaErrorDesc\n clientMessageId\n path\n data {\n customerList {\n customerInfo {\n fullName\n mobileNumber\n customerCode\n identifiedNumber\n }\n systemInfo {\n accountType\n }\n }\n pagination {\n pageTotal\n }\n }\n }\n}"}
2022-11-23 10:17:37 INFO src.dev.utils.services.gql_aiohttp_custom - <<< {"status":404,"error":"Not found","soaErrorCode":"410","soaErrorDesc":"Record is not exist","clientMessageId":"20221123101736-c8ce8665-747c-41f6-81fc-5724d4f82996","path":"http://10.1.27.43:10891/graphql","data":null}
2022-11-23 10:17:37 DEBUG src.dev.utils.services.search_customer - search customer info gql failed - exception: {'status': 404, 'error': 'Not found', 'soaErrorCode': '410', 'soaErrorDesc': 'Record is not exist'}
Traceback (most recent call last):
File "/opt/rasa/src/dev/utils/services/search_customer.py", line 78, in gql_get_list_customer
result = await session.execute(query)
File "/usr/local/lib/python3.7/site-packages/gql/client.py", line 1175, in execute
extensions=result.extensions,
gql.transport.exceptions.TransportQueryError: {'status': 404, 'error': 'Not found', 'soaErrorCode': '410', 'soaErrorDesc': 'Record is not exist'}
2022-11-23 10:17:37 DEBUG src.dev.utils.services.search_customer - None
2022-11-23 10:17:37 DEBUG src.dev.utils.services.mb_api - query customer infor failed - exception 'list' object has no attribute 'get'
Traceback (most recent call last):
File "/opt/rasa/src/dev/utils/services/search_customer.py", line 78, in gql_get_list_customer
result = await session.execute(query)
File "/usr/local/lib/python3.7/site-packages/gql/client.py", line 1175, in execute
extensions=result.extensions,
gql.transport.exceptions.TransportQueryError: {'status': 404, 'error': 'Not found', 'soaErrorCode': '410', 'soaErrorDesc': 'Record is not exist'}
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/rasa/src/dev/utils/services/mb_api.py", line 31, in query_customer_by_phone
customer_info = await gql_get_list_customer(sender_id, phone)
File "/opt/rasa/src/dev/utils/services/search_customer.py", line 85, in gql_get_list_customer
result = e.errors.get("status")
AttributeError: 'list' object has no attribute 'get'
2022-11-23 10:17:37 DEBUG src.dev.utils.services.mb_api - None
2022-11-23 10:17:37 DEBUG src.dev.context.records - QueryCustomer - query: {'status': 404, 'id_number': [], 'list_account_number': [], 'list_customer_id': {}}
2022-11-23 10:17:37 DEBUG actions - 20221123101736-c8ce8665-747c-41f6-81fc-5724d4f82996 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "null_intent",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_start",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 404,
"id_number": [],
"list_account_number": [],
"list_customer_id": {}
},
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_start",
"cur_intent": "intent_pass",
"cur_action": "action_query_customer",
"processed_message": "ok",
"model_intent": {
"id": 1805622074197997197,
"name": "affirm_confirm",
"confidence": 0.9834545850753784
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-11-23 10:17:37 DEBUG rasa_sdk.executor - Finished running 'action_query_customer'
2022-11-23 10:17:37 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2022-11-23 10:17:37 DEBUG actions - 20221123101736-c8ce8665-747c-41f6-81fc-5724d4f82996 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "new_customer"
},
"get_pre_action": "action_query_customer",
"get_cur_intent": "new_customer",
"flow_repeat_four_times": false,
"query_customer": {
"status": 404,
"id_number": [],
"list_account_number": [],
"list_customer_id": {}
},
"flow_query_customer": "new_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_query_customer",
"cur_intent": "new_customer",
"cur_action": "action_ask_account_number_3",
"processed_message": "ok",
"model_intent": {
"id": 1805622074197997197,
"name": "affirm_confirm",
"confidence": 0.9834545850753784
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-11-23 10:17:37 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2022-11-23 10:17:58 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2022-11-23 10:17:58 DEBUG actions - 20221123101736-c8ce8665-747c-41f6-81fc-5724d4f82996 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 2,
"check_repeat": true,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "new_customer",
"cur_intent": "intent_fallback"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "intent_fallback",
"flow_repeat_four_times": false,
"query_customer": {
"status": 404,
"id_number": [],
"list_account_number": [],
"list_customer_id": {}
},
"flow_query_customer": "new_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": 345000,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "intent_fallback",
"cur_action": "action_ask_account_number_3",
"processed_message": "kh\u00f4ng m\u1ed9t m\u1ed9t hai hai hai ba b\u1ed1n n\u0103m",
"model_intent": {
"id": -841941485237095805,
"name": "deny_confirm",
"confidence": 0.827908992767334
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20221123/20221123101736-c8ce8665-747c-41f6-81fc-5724d4f82996_1669173467188671_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-11-23 10:17:58 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2022-11-23 10:18:17 DEBUG rasa_sdk.executor - Received request to run 'action_bye_26'
2022-11-23 10:18:17 DEBUG actions - 20221123101736-c8ce8665-747c-41f6-81fc-5724d4f82996 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_fallback",
"cur_intent": "repeat_four_times"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "repeat_four_times",
"flow_repeat_four_times": false,
"query_customer": {
"status": 404,
"id_number": [],
"list_account_number": [],
"list_customer_id": {}
},
"flow_query_customer": "new_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": 567000,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": true,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "repeat_four_times",
"cur_action": "action_bye_26",
"processed_message": "m\u1ed9t hai n\u0103m s\u00e1u b\u1ea3y",
"model_intent": {
"id": -841941485237095805,
"name": "deny_confirm",
"confidence": 0.2925628125667572
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20221123/20221123101736-c8ce8665-747c-41f6-81fc-5724d4f82996_1669173487668585_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-11-23 10:18:17 DEBUG rasa_sdk.executor - Finished running 'action_bye_26'
2022-11-23 15:23:19 DEBUG rasa.telemetry - Could not read telemetry settings from configuration file: Configuration 'metrics' key not found.
2022-11-23 15:23:20 INFO rasa_sdk.endpoint - Starting action endpoint server...
2022-11-23 15:23:20 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.subscriber
2022-11-23 15:23:20 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.recorder
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_ask_account_number_3'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_address'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_number_16'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_ask_date_5'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_ask_support_again_21'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_ask_total_amount_11'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_ask_trace_amount_14'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_bye_26'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_bye_27'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_query'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_wait'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_confirm_account_number_29'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_address'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_number_28'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_confirm_date_7'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_confirm_total_amount_13'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_confirm_trace_amount_15'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_error'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_notification_17'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_notification_22'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_notification_23'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_notification_fail_transaction_28'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_notification_new_transaction_18'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_notification_processing_transaction_19'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_notification_success_transaction_20'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_query_customer'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_query_trace'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_start'.
2022-11-23 15:23:20 INFO rasa_sdk.executor - Registered function for 'action_quit'.
2022-11-23 15:23:20 INFO rasa_sdk.endpoint - Action endpoint is up and running on http://0.0.0.0:5225
2022-11-23 15:23:20 DEBUG rasa_sdk.utils - Using the default number of Sanic workers (1).
2022-11-23 16:16:22 DEBUG rasa_sdk.executor - Received request to run 'action_start'
2022-11-23 16:16:22 DEBUG actions - 20221123161621-c524faeb-5c10-4d0f-89fa-435bf32924a6 - Record after executed action: {
"report": "",
"customer_phone": "0903214455",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": null,
"cur_intent": "null_intent"
},
"get_pre_action": null,
"get_cur_intent": "null_intent",
"flow_repeat_four_times": false,
"query_customer": null,
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": false,
"customer_phone": "0903214455",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0903214455"
},
"get_logger": {
"pre_action": null,
"cur_intent": "null_intent",
"cur_action": "action_start",
"processed_message": "alo",
"model_intent": {
"id": -4055476128040490855,
"name": "cant_hear",
"confidence": 0.688457727432251
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-11-23 16:16:22 DEBUG rasa_sdk.executor - Finished running 'action_start'
2022-11-23 16:16:24 DEBUG rasa_sdk.executor - Received request to run 'action_query_customer'
2022-11-23 16:16:24 DEBUG src.dev.context.records - QueryCustomer - query: {'status': 200, 'id_number': ['038097001473'], 'list_account_number': ['123123'], 'list_customer_id': {'123123': ['123123']}}
2022-11-23 16:16:24 DEBUG actions - 20221123161621-c524faeb-5c10-4d0f-89fa-435bf32924a6 - Record after executed action: {
"report": "",
"customer_phone": "0903214455",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "null_intent",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_start",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0903214455",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0903214455"
},
"get_logger": {
"pre_action": "action_start",
"cur_intent": "intent_pass",
"cur_action": "action_query_customer",
"processed_message": "ok",
"model_intent": {
"id": -1292678782227314179,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-11-23 16:16:24 DEBUG rasa_sdk.executor - Finished running 'action_query_customer'
2022-11-23 16:16:26 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2022-11-23 16:16:26 DEBUG actions - 20221123161621-c524faeb-5c10-4d0f-89fa-435bf32924a6 - Record after executed action: {
"report": "",
"customer_phone": "0903214455",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "old_customer"
},
"get_pre_action": "action_query_customer",
"get_cur_intent": "old_customer",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0903214455",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0903214455"
},
"get_logger": {
"pre_action": "action_query_customer",
"cur_intent": "old_customer",
"cur_action": "action_ask_account_number_3",
"processed_message": "ok",
"model_intent": {
"id": -1292678782227314179,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-11-23 16:16:26 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2022-11-23 16:16:50 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2022-11-23 16:16:50 DEBUG actions - 20221123161621-c524faeb-5c10-4d0f-89fa-435bf32924a6 - Record after executed action: {
"report": "",
"customer_phone": "0903214455",
"count_action": 2,
"check_repeat": true,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "old_customer",
"cur_intent": "intent_fallback"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "intent_fallback",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": 678000,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0903214455",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0903214455"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "intent_fallback",
"cur_action": "action_ask_account_number_3",
"processed_message": "m\u1ed9t hai ba n\u0103m n\u0103m s\u00e1u b\u1ea3y t\u00e1m",
"model_intent": {
"id": 2363167820783279959,
"name": "deny_confirm",
"confidence": 0.25017136335372925
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20221123/20221123161621-c524faeb-5c10-4d0f-89fa-435bf32924a6_1669194997778219_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-11-23 16:16:50 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2022-11-23 16:17:10 DEBUG rasa_sdk.executor - Received request to run 'action_bye_26'
2022-11-23 16:17:10 DEBUG actions - 20221123161621-c524faeb-5c10-4d0f-89fa-435bf32924a6 - Record after executed action: {
"report": "",
"customer_phone": "0903214455",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_fallback",
"cur_intent": "repeat_four_times"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "repeat_four_times",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": 789000,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0903214455",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": true,
"input.customer_phone": "0903214455"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "repeat_four_times",
"cur_action": "action_bye_26",
"processed_message": "m\u1ed9t hai ba n\u0103m s\u00e1u b\u1ea3y t\u00e1m ch\u00edn",
"model_intent": {
"id": 2363167820783279959,
"name": "deny_confirm",
"confidence": 0.39327478408813477
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20221123/20221123161621-c524faeb-5c10-4d0f-89fa-435bf32924a6_1669195016978635_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-11-23 16:17:10 DEBUG rasa_sdk.executor - Finished running 'action_bye_26'
2022-12-05 11:30:55 DEBUG rasa_sdk.executor - Received request to run 'action_start'
2022-12-05 11:30:55 DEBUG actions - 20221205113054-857c06e9-f53a-4047-b44f-5f7c89fbeb44 - Record after executed action: {
"report": "",
"customer_phone": "0903214455",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": null,
"cur_intent": "null_intent"
},
"get_pre_action": null,
"get_cur_intent": "null_intent",
"flow_repeat_four_times": false,
"query_customer": null,
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": false,
"customer_phone": "0903214455",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0903214455"
},
"get_logger": {
"pre_action": null,
"cur_intent": "null_intent",
"cur_action": "action_start",
"processed_message": "alo",
"model_intent": {
"id": -4055476128040490855,
"name": "cant_hear",
"confidence": 0.688457727432251
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-12-05 11:30:55 DEBUG rasa_sdk.executor - Finished running 'action_start'
2022-12-05 11:30:57 DEBUG rasa_sdk.executor - Received request to run 'action_query_customer'
2022-12-05 11:30:57 DEBUG src.dev.context.records - QueryCustomer - query: {'status': 200, 'id_number': ['038097001473'], 'list_account_number': ['123123'], 'list_customer_id': {'123123': ['123123']}}
2022-12-05 11:30:57 DEBUG actions - 20221205113054-857c06e9-f53a-4047-b44f-5f7c89fbeb44 - Record after executed action: {
"report": "",
"customer_phone": "0903214455",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "null_intent",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_start",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0903214455",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0903214455"
},
"get_logger": {
"pre_action": "action_start",
"cur_intent": "intent_pass",
"cur_action": "action_query_customer",
"processed_message": "ok",
"model_intent": {
"id": -1292678782227314179,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-12-05 11:30:57 DEBUG rasa_sdk.executor - Finished running 'action_query_customer'
2022-12-05 11:30:59 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2022-12-05 11:30:59 DEBUG actions - 20221205113054-857c06e9-f53a-4047-b44f-5f7c89fbeb44 - Record after executed action: {
"report": "",
"customer_phone": "0903214455",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "old_customer"
},
"get_pre_action": "action_query_customer",
"get_cur_intent": "old_customer",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0903214455",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0903214455"
},
"get_logger": {
"pre_action": "action_query_customer",
"cur_intent": "old_customer",
"cur_action": "action_ask_account_number_3",
"processed_message": "ok",
"model_intent": {
"id": -1292678782227314179,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-12-05 11:30:59 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2022-12-05 11:31:23 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2022-12-05 11:31:23 DEBUG actions - 20221205113054-857c06e9-f53a-4047-b44f-5f7c89fbeb44 - Record after executed action: {
"report": "",
"customer_phone": "0903214455",
"count_action": 2,
"check_repeat": true,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "old_customer",
"cur_intent": "intent_fallback"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "intent_fallback",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": 679000,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0903214455",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0903214455"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "intent_fallback",
"cur_action": "action_ask_account_number_3",
"processed_message": "kh\u00f4ng m\u1ed9t hai m\u1ed9t m\u1ed9t n\u0103m s\u00e1u b\u1ea3y ch\u00edn",
"model_intent": {
"id": 2363167820783279959,
"name": "deny_confirm",
"confidence": 0.753600537776947
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20221205/20221205113054-857c06e9-f53a-4047-b44f-5f7c89fbeb44_1670214670818946_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-12-05 11:31:23 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2022-12-05 11:31:39 DEBUG rasa_sdk.executor - Received request to run 'action_bye_26'
2022-12-05 11:31:39 DEBUG actions - 20221205113054-857c06e9-f53a-4047-b44f-5f7c89fbeb44 - Record after executed action: {
"report": "",
"customer_phone": "0903214455",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_fallback",
"cur_intent": "repeat_four_times"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "repeat_four_times",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0903214455",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": true,
"input.customer_phone": "0903214455"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "repeat_four_times",
"cur_action": "action_bye_26",
"processed_message": "th\u00f4i anh kh\u00f4ng cung c\u1ea5p t\u00e0i kho\u1ea3n \u0111\u00e2u",
"model_intent": {
"id": 8301479963143543096,
"name": "other_info",
"confidence": 0.4844725430011749
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20221205/20221205113054-857c06e9-f53a-4047-b44f-5f7c89fbeb44_1670214691618996_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-12-05 11:31:39 DEBUG rasa_sdk.executor - Finished running 'action_bye_26'
2022-12-26 09:41:09 DEBUG rasa.telemetry - Could not read telemetry settings from configuration file: Configuration 'metrics' key not found.
2022-12-26 09:41:09 INFO rasa_sdk.endpoint - Starting action endpoint server...
2022-12-26 09:41:10 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.subscriber
2022-12-26 09:41:10 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.recorder
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_ask_account_number_3'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_address'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_number_16'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_ask_date_5'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_ask_support_again_21'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_ask_total_amount_11'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_ask_trace_amount_14'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_bye_26'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_bye_27'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_query'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_wait'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_confirm_account_number_29'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_address'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_number_28'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_confirm_date_7'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_confirm_total_amount_13'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_confirm_trace_amount_15'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_error'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_notification_17'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_notification_22'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_notification_23'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_notification_fail_transaction_28'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_notification_new_transaction_18'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_notification_processing_transaction_19'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_notification_success_transaction_20'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_query_customer'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_query_trace'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_start'.
2022-12-26 09:41:10 INFO rasa_sdk.executor - Registered function for 'action_quit'.
2022-12-26 09:41:10 INFO rasa_sdk.endpoint - Action endpoint is up and running on http://0.0.0.0:5225
2022-12-26 09:41:10 DEBUG rasa_sdk.utils - Using the default number of Sanic workers (1).
2022-12-26 10:39:57 DEBUG rasa_sdk.executor - Received request to run 'action_start'
2022-12-26 10:39:57 DEBUG actions - 20221226103956-3c74d632-5954-427e-a870-0e44c6e69ac1 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": null,
"cur_intent": "null_intent"
},
"get_pre_action": null,
"get_cur_intent": "null_intent",
"flow_repeat_four_times": false,
"query_customer": null,
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": false,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": null,
"cur_intent": "null_intent",
"cur_action": "action_start",
"processed_message": "alo",
"model_intent": {
"id": -4327771639805397706,
"name": "cant_hear",
"confidence": 0.688457727432251
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-12-26 10:39:57 DEBUG rasa_sdk.executor - Finished running 'action_start'
2022-12-26 10:39:57 DEBUG rasa_sdk.executor - Received request to run 'action_query_customer'
2022-12-26 10:39:57 DEBUG src.dev.context.records - QueryCustomer - query: {'status': 200, 'id_number': ['038097001473'], 'list_account_number': ['123123'], 'list_customer_id': {'123123': ['123123']}}
2022-12-26 10:39:57 DEBUG actions - 20221226103956-3c74d632-5954-427e-a870-0e44c6e69ac1 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "null_intent",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_start",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_start",
"cur_intent": "intent_pass",
"cur_action": "action_query_customer",
"processed_message": "ok",
"model_intent": {
"id": 6274502518029484559,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-12-26 10:39:57 DEBUG rasa_sdk.executor - Finished running 'action_query_customer'
2022-12-26 10:39:59 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2022-12-26 10:39:59 DEBUG actions - 20221226103956-3c74d632-5954-427e-a870-0e44c6e69ac1 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "old_customer"
},
"get_pre_action": "action_query_customer",
"get_cur_intent": "old_customer",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_query_customer",
"cur_intent": "old_customer",
"cur_action": "action_ask_account_number_3",
"processed_message": "ok",
"model_intent": {
"id": 6274502518029484559,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-12-26 10:39:59 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2022-12-26 10:40:23 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2022-12-26 10:40:23 DEBUG actions - 20221226103956-3c74d632-5954-427e-a870-0e44c6e69ac1 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 2,
"check_repeat": true,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "old_customer",
"cur_intent": "intent_fallback"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "intent_fallback",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": 157000,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "intent_fallback",
"cur_action": "action_ask_account_number_3",
"processed_message": "b\u1ed1n b\u1ed1n ba ba ch\u00edn kh\u00f4ng kh\u00f4ng kh\u00f4ng t\u00e1m t\u00e1m m\u1ed9t n\u0103m b\u1ea3y",
"model_intent": {
"id": -2913089941310372766,
"name": "thanks",
"confidence": 0.5691874623298645
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20221226/20221226103956-3c74d632-5954-427e-a870-0e44c6e69ac1_1672026008218122_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-12-26 10:40:23 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2022-12-26 10:40:49 DEBUG rasa_sdk.executor - Received request to run 'action_bye_26'
2022-12-26 10:40:49 DEBUG actions - 20221226103956-3c74d632-5954-427e-a870-0e44c6e69ac1 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_fallback",
"cur_intent": "repeat_four_times"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "repeat_four_times",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": 157000,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": true,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "repeat_four_times",
"cur_action": "action_bye_26",
"processed_message": "b\u1ed1n b\u1ed1n ba ba ch\u00edn kh\u00f4ng kh\u00f4ng kh\u00f4ng t\u00e1m t\u00e1m m\u1ed9t n\u0103m b\u1ea3y",
"model_intent": {
"id": -2913089941310372766,
"name": "thanks",
"confidence": 0.5691874623298645
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20221226/20221226103956-3c74d632-5954-427e-a870-0e44c6e69ac1_1672026032698481_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2022-12-26 10:40:49 DEBUG rasa_sdk.executor - Finished running 'action_bye_26'
2022-12-26 10:57:29 DEBUG rasa.telemetry - Could not read telemetry settings from configuration file: Configuration 'metrics' key not found.
2022-12-26 10:57:29 INFO rasa_sdk.endpoint - Starting action endpoint server...
2022-12-26 10:57:30 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.subscriber
2022-12-26 10:57:30 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.recorder
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_ask_account_number_3'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_address'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_number_16'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_ask_date_5'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_ask_support_again_21'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_ask_total_amount_11'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_ask_trace_amount_14'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_bye_26'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_bye_27'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_query'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_wait'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_account_number_29'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_address'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_number_28'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_date_7'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_total_amount_13'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_trace_amount_15'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_error'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_notification_17'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_notification_22'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_notification_23'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_notification_fail_transaction_28'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_notification_new_transaction_18'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_notification_processing_transaction_19'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_notification_success_transaction_20'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_query_customer'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_query_trace'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_start'.
2022-12-26 10:57:30 INFO rasa_sdk.executor - Registered function for 'action_quit'.
2022-12-26 10:57:30 INFO rasa_sdk.endpoint - Action endpoint is up and running on http://0.0.0.0:5225
2022-12-26 10:57:30 DEBUG rasa_sdk.utils - Using the default number of Sanic workers (1).
2022-12-27 16:11:47 DEBUG rasa.telemetry - Could not read telemetry settings from configuration file: Configuration 'metrics' key not found.
2022-12-27 16:11:47 INFO rasa_sdk.endpoint - Starting action endpoint server...
2022-12-27 16:11:48 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.subscriber
2022-12-27 16:11:48 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.recorder
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_ask_account_number_3'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_address'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_number_16'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_ask_date_5'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_ask_support_again_21'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_ask_total_amount_11'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_ask_trace_amount_14'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_bye_26'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_bye_27'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_query'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_wait'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_confirm_account_number_29'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_address'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_number_28'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_confirm_date_7'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_confirm_total_amount_13'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_confirm_trace_amount_15'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_error'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_notification_17'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_notification_22'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_notification_23'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_notification_fail_transaction_28'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_notification_new_transaction_18'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_notification_processing_transaction_19'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_notification_success_transaction_20'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_query_customer'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_query_trace'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_start'.
2022-12-27 16:11:48 INFO rasa_sdk.executor - Registered function for 'action_quit'.
2022-12-27 16:11:48 INFO rasa_sdk.endpoint - Action endpoint is up and running on http://0.0.0.0:5225
2022-12-27 16:11:48 DEBUG rasa_sdk.utils - Using the default number of Sanic workers (1).
2022-12-27 16:33:29 DEBUG rasa.telemetry - Could not read telemetry settings from configuration file: Configuration 'metrics' key not found.
2022-12-27 16:33:30 INFO rasa_sdk.endpoint - Starting action endpoint server...
2022-12-27 16:33:30 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.subscriber
2022-12-27 16:33:30 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.recorder
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_ask_account_number_3'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_address'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_number_16'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_ask_date_5'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_ask_support_again_21'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_ask_total_amount_11'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_ask_trace_amount_14'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_bye_26'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_bye_27'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_query'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_wait'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_account_number_29'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_address'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_number_28'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_date_7'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_total_amount_13'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_confirm_trace_amount_15'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_error'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_notification_17'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_notification_22'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_notification_23'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_notification_fail_transaction_28'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_notification_new_transaction_18'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_notification_processing_transaction_19'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_notification_success_transaction_20'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_query_customer'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_query_trace'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_start'.
2022-12-27 16:33:30 INFO rasa_sdk.executor - Registered function for 'action_quit'.
2022-12-27 16:33:30 INFO rasa_sdk.endpoint - Action endpoint is up and running on http://0.0.0.0:5225
2022-12-27 16:33:30 DEBUG rasa_sdk.utils - Using the default number of Sanic workers (1).
2022-12-27 17:38:50 DEBUG rasa.telemetry - Could not read telemetry settings from configuration file: Configuration 'metrics' key not found.
2022-12-27 17:38:50 INFO rasa_sdk.endpoint - Starting action endpoint server...
2022-12-27 17:38:50 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.subscriber
2022-12-27 17:38:50 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.recorder
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_ask_account_number_3'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_address'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_number_16'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_ask_date_5'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_ask_support_again_21'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_ask_total_amount_11'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_ask_trace_amount_14'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_bye_26'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_bye_27'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_query'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_wait'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_confirm_account_number_29'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_address'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_number_28'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_confirm_date_7'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_confirm_total_amount_13'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_confirm_trace_amount_15'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_error'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_notification_17'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_notification_22'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_notification_23'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_notification_fail_transaction_28'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_notification_new_transaction_18'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_notification_processing_transaction_19'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_notification_success_transaction_20'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_query_customer'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_query_trace'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_start'.
2022-12-27 17:38:50 INFO rasa_sdk.executor - Registered function for 'action_quit'.
2022-12-27 17:38:50 INFO rasa_sdk.endpoint - Action endpoint is up and running on http://0.0.0.0:5225
2022-12-27 17:38:50 DEBUG rasa_sdk.utils - Using the default number of Sanic workers (1).
2022-12-28 16:34:34 DEBUG rasa.telemetry - Could not read telemetry settings from configuration file: Configuration 'metrics' key not found.
2022-12-28 16:34:34 INFO rasa_sdk.endpoint - Starting action endpoint server...
2022-12-28 16:34:34 DEBUG config - ENDPOINT_MB_API: {'account_transaction_history': 'http://10.1.27.43:8920/t24-query/v1.0/routine', 'ft_information': 'http://10.1.27.43:8920/t24-query/v1.0/version', 'cep_ticket': 'http://10.1.27.61:8443/CEP/api/RequestTicket', 'non_saving_account_list': 'http://10.1.27.43:8920/t24-query/v1.0/routine', 'saving_account_list': 'http://10.1.27.43:8920/t24-query/v1.0/routine', 'search_customer': 'http://10.1.27.43:8740/graphql', 'token_mb': {'url': 'http://10.1.27.43:8831/auth/realms/ms-core/protocol/openid-connect/token', 'auth': 'Basic Y29udGFjdGNlbnRlcl91c2VyMjoxNTE4YjU3MS05YTBjLTRiOWEtYjc5MS02OGZhYWM0YzdlMDY='}, 'token_cep': {'url': 'http://10.1.27.61:8443/CEP/api/token', 'auth': 'UserName=apiweb-01&Password=apiweb-01'}}
2022-12-28 16:34:34 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.subscriber
2022-12-28 16:34:35 INFO src.core.database.redis_connection - Make a connection to Redis normal with db mb_trace_noptien_cdm.recorder
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_ask_account_number_3'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_address'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_ask_cdm_number_16'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_ask_date_5'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_ask_support_again_21'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_ask_total_amount_11'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_ask_trace_amount_14'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_bye_26'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_bye_27'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_query'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_check_account_number_wait'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_confirm_account_number_29'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_address'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_confirm_cdm_number_28'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_confirm_date_7'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_confirm_total_amount_13'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_confirm_trace_amount_15'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_error'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_notification_17'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_notification_22'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_notification_23'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_notification_fail_transaction_28'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_notification_new_transaction_18'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_notification_processing_transaction_19'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_notification_success_transaction_20'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_query_customer'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_query_trace'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_start'.
2022-12-28 16:34:35 INFO rasa_sdk.executor - Registered function for 'action_quit'.
2022-12-28 16:34:35 INFO rasa_sdk.endpoint - Action endpoint is up and running on http://0.0.0.0:5225
2022-12-28 16:34:35 DEBUG rasa_sdk.utils - Using the default number of Sanic workers (1).
2023-01-03 15:52:52 DEBUG rasa_sdk.executor - Received request to run 'action_start'
2023-01-03 15:52:52 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": null,
"cur_intent": "null_intent"
},
"get_pre_action": null,
"get_cur_intent": "null_intent",
"flow_repeat_four_times": false,
"query_customer": null,
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": false,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": null,
"cur_intent": "null_intent",
"cur_action": "action_start",
"processed_message": "alo",
"model_intent": {
"id": 7813945237445506888,
"name": "cant_hear",
"confidence": 0.688457727432251
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:52:52 DEBUG rasa_sdk.executor - Finished running 'action_start'
2023-01-03 15:52:52 DEBUG rasa_sdk.executor - Received request to run 'action_query_customer'
2023-01-03 15:52:52 DEBUG src.dev.context.records - QueryCustomer - query: {'status': 200, 'id_number': ['038097001473'], 'list_account_number': ['123123'], 'list_customer_id': {'123123': ['123123']}}
2023-01-03 15:52:52 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "null_intent",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_start",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_start",
"cur_intent": "intent_pass",
"cur_action": "action_query_customer",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:52:52 DEBUG rasa_sdk.executor - Finished running 'action_query_customer'
2023-01-03 15:52:54 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2023-01-03 15:52:54 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "old_customer"
},
"get_pre_action": "action_query_customer",
"get_cur_intent": "old_customer",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_query_customer",
"cur_intent": "old_customer",
"cur_action": "action_ask_account_number_3",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:52:54 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2023-01-03 15:53:11 DEBUG rasa_sdk.executor - Received request to run 'action_check_account_number_wait'
2023-01-03 15:53:11 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "old_customer",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": "4433900088157",
"get_money_number": 433900088157,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": "correct_number",
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "correct_number",
"cur_action": "action_check_account_number_wait",
"processed_message": "4433900088157",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9982530474662781
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672735983218500_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:53:11 DEBUG rasa_sdk.executor - Finished running 'action_check_account_number_wait'
2023-01-03 15:53:16 DEBUG rasa_sdk.executor - Received request to run 'action_check_account_number_query'
2023-01-03 15:53:16 DEBUG src.dev.context.records - Query account - query: {'status': 200, 'customer_id': '123123'}
2023-01-03 15:53:16 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_check_account_number_wait",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_check_account_number_wait",
"cur_intent": "intent_pass",
"cur_action": "action_check_account_number_query",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672735983218500_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:53:16 DEBUG rasa_sdk.executor - Finished running 'action_check_account_number_query'
2023-01-03 15:53:18 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_account_number_29'
2023-01-03 15:53:18 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "accept_account"
},
"get_pre_action": "action_check_account_number_query",
"get_cur_intent": "accept_account",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_check_account_number_query",
"cur_intent": "accept_account",
"cur_action": "action_confirm_account_number_29",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672735983218500_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:53:18 DEBUG rasa_sdk.executor - Finished running 'action_confirm_account_number_29'
2023-01-03 15:53:32 DEBUG rasa_sdk.executor - Received request to run 'action_ask_date_5'
2023-01-03 15:53:32 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "accept_account",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_account_number_29",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_account_number_29",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_date_5",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736006898276_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:53:32 DEBUG rasa_sdk.executor - Finished running 'action_ask_date_5'
2023-01-03 15:53:45 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_date_7'
2023-01-03 15:53:45 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "correct_date"
},
"get_pre_action": "action_ask_date_5",
"get_cur_intent": "correct_date",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": "2023",
"get_money_number": 1023,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": "correct_date",
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": "03/01/2023",
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_date_5",
"cur_intent": "correct_date",
"cur_action": "action_confirm_date_7",
"processed_message": "m\u00f9ng 03/01/2023",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9967491030693054
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736018898226_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": {
"date": "03/01/2023",
"time": null
}
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:53:45 DEBUG rasa_sdk.executor - Finished running 'action_confirm_date_7'
2023-01-03 15:53:58 DEBUG rasa_sdk.executor - Received request to run 'action_ask_total_amount_11'
2023-01-03 15:53:58 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_date",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_date_7",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": "03/01/2023",
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_date_7",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_total_amount_11",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736034578215_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": {
"date": null,
"time": null
}
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:53:58 DEBUG rasa_sdk.executor - Finished running 'action_ask_total_amount_11'
2023-01-03 15:54:13 DEBUG rasa_sdk.executor - Received request to run 'action_ask_total_amount_11'
2023-01-03 15:54:13 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 2,
"check_repeat": true,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "intent_fallback"
},
"get_pre_action": "action_ask_total_amount_11",
"get_cur_intent": "intent_fallback",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": "03/01/2023",
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_total_amount_11",
"cur_intent": "intent_fallback",
"cur_action": "action_ask_total_amount_11",
"processed_message": "\u0111\u1ea7y ch\u1ecb \u01a1i em \u0111\u1ea9y r\u1ed3i \u1ea1 em g\u1eedi r\u1ed3i em g\u1eedi cho ch\u1ecb nga r\u1ed3i em g\u1eedi r\u1ed3i v\u00e2ng v\u00e2ng \u1ea1",
"model_intent": {
"id": 1283335579119027447,
"name": "thanks",
"confidence": 0.8816012144088745
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736041618595_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:54:13 DEBUG rasa_sdk.executor - Finished running 'action_ask_total_amount_11'
2023-01-03 15:54:25 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_total_amount_13'
2023-01-03 15:54:25 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_fallback",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_total_amount_11",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": 2000000,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": 2000000,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": "correct_number",
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_total_amount_11",
"cur_intent": "correct_number",
"cur_action": "action_confirm_total_amount_13",
"processed_message": "2 tri\u1ec7u",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9943597912788391
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736061938740_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:54:25 DEBUG rasa_sdk.executor - Finished running 'action_confirm_total_amount_13'
2023-01-03 15:54:34 DEBUG rasa_sdk.executor - Received request to run 'action_ask_trace_amount_14'
2023-01-03 15:54:34 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_total_amount_13",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_total_amount_13",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_trace_amount_14",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736070898312_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:54:34 DEBUG rasa_sdk.executor - Finished running 'action_ask_trace_amount_14'
2023-01-03 15:54:42 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_trace_amount_15'
2023-01-03 15:54:42 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_trace_amount_14",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": 2000000,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": 2000000,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": "correct_number",
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_trace_amount_14",
"cur_intent": "correct_number",
"cur_action": "action_confirm_trace_amount_15",
"processed_message": "2 tri\u1ec7u",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9943597912788391
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736078258298_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:54:42 DEBUG rasa_sdk.executor - Finished running 'action_confirm_trace_amount_15'
2023-01-03 15:54:51 DEBUG rasa_sdk.executor - Received request to run 'action_ask_cdm_number_16'
2023-01-03 15:54:51 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_trace_amount_15",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_trace_amount_15",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_cdm_number_16",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736088178528_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:54:51 DEBUG rasa_sdk.executor - Finished running 'action_ask_cdm_number_16'
2023-01-03 15:55:02 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_cdm_number_28'
2023-01-03 15:55:02 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_cdm_number_16",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": "80001234",
"get_money_number": 80001234,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": "correct_number",
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": "80001234",
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_cdm_number_16",
"cur_intent": "correct_number",
"cur_action": "action_confirm_cdm_number_28",
"processed_message": "80001234",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9982530474662781
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736096178281_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:55:02 DEBUG rasa_sdk.executor - Finished running 'action_confirm_cdm_number_28'
2023-01-03 15:55:12 DEBUG rasa_sdk.executor - Received request to run 'action_notification_17'
2023-01-03 15:55:12 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_cdm_number_28",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": "80001234",
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_cdm_number_28",
"cur_intent": "affirm_confirm",
"cur_action": "action_notification_17",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736109938354_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:55:12 DEBUG rasa_sdk.executor - Finished running 'action_notification_17'
2023-01-03 15:55:19 DEBUG rasa_sdk.executor - Received request to run 'action_query_trace'
2023-01-03 15:55:19 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "intent_fallback"
},
"get_pre_action": "action_notification_17",
"get_cur_intent": "intent_fallback",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": {
"status_code": 200,
"status_query": "fail_transaction"
},
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": "80001234",
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_notification_17",
"cur_intent": "intent_fallback",
"cur_action": "action_query_trace",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736109938354_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:55:19 DEBUG rasa_sdk.executor - Finished running 'action_query_trace'
2023-01-03 15:55:21 DEBUG rasa_sdk.executor - Received request to run 'action_notification_fail_transaction_28'
2023-01-03 15:55:21 DEBUG actions - 20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_fallback",
"cur_intent": "fail_transaction"
},
"get_pre_action": "action_query_trace",
"get_cur_intent": "fail_transaction",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "4433900088157",
"get_provide_account_tts": "4 4 3 3 9 , 0 0 0 8 , 8 1 5 7",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": {
"status_code": 200,
"status_query": "fail_transaction"
},
"flow_query_trace": "fail_transaction",
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "4433900088157",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": "80001234",
"status_trace": "fail_transaction",
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_query_trace",
"cur_intent": "fail_transaction",
"cur_action": "action_notification_fail_transaction_28",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103155251-2b0026bf-d1bd-4bcf-a4cd-6a63aad28352_1672736109938354_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 15:55:21 DEBUG rasa_sdk.executor - Finished running 'action_notification_fail_transaction_28'
2023-01-03 17:36:45 DEBUG rasa_sdk.executor - Received request to run 'action_start'
2023-01-03 17:36:45 DEBUG actions - 20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": null,
"cur_intent": "null_intent"
},
"get_pre_action": null,
"get_cur_intent": "null_intent",
"flow_repeat_four_times": false,
"query_customer": null,
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": false,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": null,
"cur_intent": "null_intent",
"cur_action": "action_start",
"processed_message": "alo",
"model_intent": {
"id": 7813945237445506888,
"name": "cant_hear",
"confidence": 0.688457727432251
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:36:45 DEBUG rasa_sdk.executor - Finished running 'action_start'
2023-01-03 17:36:47 DEBUG rasa_sdk.executor - Received request to run 'action_query_customer'
2023-01-03 17:36:47 DEBUG src.dev.context.records - QueryCustomer - query: {'status': 200, 'id_number': ['038097001473'], 'list_account_number': ['123123'], 'list_customer_id': {'123123': ['123123']}}
2023-01-03 17:36:47 DEBUG actions - 20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "null_intent",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_start",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_start",
"cur_intent": "intent_pass",
"cur_action": "action_query_customer",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:36:47 DEBUG rasa_sdk.executor - Finished running 'action_query_customer'
2023-01-03 17:36:49 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2023-01-03 17:36:49 DEBUG actions - 20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "old_customer"
},
"get_pre_action": "action_query_customer",
"get_cur_intent": "old_customer",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_query_customer",
"cur_intent": "old_customer",
"cur_action": "action_ask_account_number_3",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:36:49 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2023-01-03 17:37:16 DEBUG rasa_sdk.executor - Received request to run 'action_check_account_number_wait'
2023-01-03 17:37:16 DEBUG actions - 20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "old_customer",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": "7731947139859",
"get_money_number": 731947139859,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": "correct_number",
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "correct_number",
"cur_action": "action_check_account_number_wait",
"processed_message": "7731947139859",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9982530474662781
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2_1672742220748227_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:37:16 DEBUG rasa_sdk.executor - Finished running 'action_check_account_number_wait'
2023-01-03 17:37:21 DEBUG rasa_sdk.executor - Received request to run 'action_check_account_number_query'
2023-01-03 17:37:21 DEBUG src.dev.context.records - Query account - query: {'status': 200, 'customer_id': '123123'}
2023-01-03 17:37:21 DEBUG actions - 20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_check_account_number_wait",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_check_account_number_wait",
"cur_intent": "intent_pass",
"cur_action": "action_check_account_number_query",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2_1672742220748227_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:37:21 DEBUG rasa_sdk.executor - Finished running 'action_check_account_number_query'
2023-01-03 17:37:23 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_account_number_29'
2023-01-03 17:37:23 DEBUG actions - 20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "accept_account"
},
"get_pre_action": "action_check_account_number_query",
"get_cur_intent": "accept_account",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_check_account_number_query",
"cur_intent": "accept_account",
"cur_action": "action_confirm_account_number_29",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2_1672742220748227_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:37:23 DEBUG rasa_sdk.executor - Finished running 'action_confirm_account_number_29'
2023-01-03 17:37:35 DEBUG rasa_sdk.executor - Received request to run 'action_ask_date_5'
2023-01-03 17:37:35 DEBUG actions - 20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "accept_account",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_account_number_29",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_account_number_29",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_date_5",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2_1672742252428601_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:37:35 DEBUG rasa_sdk.executor - Finished running 'action_ask_date_5'
2023-01-03 17:37:48 DEBUG rasa_sdk.executor - Received request to run 'action_ask_date_5'
2023-01-03 17:37:48 DEBUG actions - 20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 2,
"check_repeat": true,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "intent_fallback"
},
"get_pre_action": "action_ask_date_5",
"get_cur_intent": "intent_fallback",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": "2023",
"get_money_number": 10023,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "13/11/2023",
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_date_5",
"cur_intent": "intent_fallback",
"cur_action": "action_ask_date_5",
"processed_message": "ng\u00e0y 13/11/2023",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9967681169509888
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2_1672742262188301_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": {
"date": "13/11/2023",
"time": null
}
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:37:48 DEBUG rasa_sdk.executor - Finished running 'action_ask_date_5'
2023-01-03 17:37:59 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_date_7'
2023-01-03 17:37:59 DEBUG actions - 20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_fallback",
"cur_intent": "correct_date"
},
"get_pre_action": "action_ask_date_5",
"get_cur_intent": "correct_date",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": "2023",
"get_money_number": 1023,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": "correct_date",
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_date_5",
"cur_intent": "correct_date",
"cur_action": "action_confirm_date_7",
"processed_message": "ng\u00e0y m\u00f9ng 03/01/2023",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9963221549987793
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2_1672742274668493_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": {
"date": "03/01/2023",
"time": null
}
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:37:59 DEBUG rasa_sdk.executor - Finished running 'action_confirm_date_7'
2023-01-03 17:38:11 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_date_7'
2023-01-03 17:38:11 DEBUG actions - 20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 2,
"check_repeat": true,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_date",
"cur_intent": "intent_fallback"
},
"get_pre_action": "action_confirm_date_7",
"get_cur_intent": "intent_fallback",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 2,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": true,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_date_7",
"cur_intent": "intent_fallback",
"cur_action": "action_confirm_date_7",
"processed_message": "v\u00ec thay \u0111\u1ed5i \u01b0u \u0111\u00e3i c\u1ee7a ch\u1ecb kh\u00f4ng nh\u1edf",
"model_intent": {
"id": 1283335579119027447,
"name": "thanks",
"confidence": 0.9336467385292053
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2_1672742288108528_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": {
"date": null,
"time": null
}
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:38:11 DEBUG rasa_sdk.executor - Finished running 'action_confirm_date_7'
2023-01-03 17:38:22 DEBUG rasa_sdk.executor - Received request to run 'action_bye_27'
2023-01-03 17:38:22 DEBUG actions - 20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_fallback",
"cur_intent": "intent_fallback_again"
},
"get_pre_action": "action_confirm_date_7",
"get_cur_intent": "intent_fallback_again",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 2,
"flow_provide_date": null,
"flow_another_date": "intent_fallback_again",
"flag_confirm_date": true,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": true,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_date_7",
"cur_intent": "intent_fallback_again",
"cur_action": "action_bye_27",
"processed_message": "em c\u1ea5p lu\u00f4n cho",
"model_intent": {
"id": -370764977835999566,
"name": "need_consult",
"confidence": 0.4756772518157959
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173644-0db4f78f-eafc-49ba-a558-86ebe346edf2_1672742299148443_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": {
"date": null,
"time": null
}
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:38:22 DEBUG rasa_sdk.executor - Finished running 'action_bye_27'
2023-01-03 17:39:15 DEBUG rasa_sdk.executor - Received request to run 'action_start'
2023-01-03 17:39:15 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": null,
"cur_intent": "null_intent"
},
"get_pre_action": null,
"get_cur_intent": "null_intent",
"flow_repeat_four_times": false,
"query_customer": null,
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": false,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": null,
"cur_intent": "null_intent",
"cur_action": "action_start",
"processed_message": "alo",
"model_intent": {
"id": 7813945237445506888,
"name": "cant_hear",
"confidence": 0.688457727432251
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:39:15 DEBUG rasa_sdk.executor - Finished running 'action_start'
2023-01-03 17:39:17 DEBUG rasa_sdk.executor - Received request to run 'action_query_customer'
2023-01-03 17:39:17 DEBUG src.dev.context.records - QueryCustomer - query: {'status': 200, 'id_number': ['038097001473'], 'list_account_number': ['123123'], 'list_customer_id': {'123123': ['123123']}}
2023-01-03 17:39:17 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "null_intent",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_start",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_start",
"cur_intent": "intent_pass",
"cur_action": "action_query_customer",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:39:17 DEBUG rasa_sdk.executor - Finished running 'action_query_customer'
2023-01-03 17:39:19 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2023-01-03 17:39:19 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "old_customer"
},
"get_pre_action": "action_query_customer",
"get_cur_intent": "old_customer",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_query_customer",
"cur_intent": "old_customer",
"cur_action": "action_ask_account_number_3",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:39:19 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2023-01-03 17:39:44 DEBUG rasa_sdk.executor - Received request to run 'action_check_account_number_wait'
2023-01-03 17:39:44 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "old_customer",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": "7731947139859",
"get_money_number": 731947139859,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": "correct_number",
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "correct_number",
"cur_action": "action_check_account_number_wait",
"processed_message": "7731947139859",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9982530474662781
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742370788421_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:39:44 DEBUG rasa_sdk.executor - Finished running 'action_check_account_number_wait'
2023-01-03 17:39:49 DEBUG rasa_sdk.executor - Received request to run 'action_check_account_number_query'
2023-01-03 17:39:49 DEBUG src.dev.context.records - Query account - query: {'status': 200, 'customer_id': '123123'}
2023-01-03 17:39:49 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_check_account_number_wait",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_check_account_number_wait",
"cur_intent": "intent_pass",
"cur_action": "action_check_account_number_query",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742370788421_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:39:49 DEBUG rasa_sdk.executor - Finished running 'action_check_account_number_query'
2023-01-03 17:39:51 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_account_number_29'
2023-01-03 17:39:51 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "accept_account"
},
"get_pre_action": "action_check_account_number_query",
"get_cur_intent": "accept_account",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_check_account_number_query",
"cur_intent": "accept_account",
"cur_action": "action_confirm_account_number_29",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742370788421_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:39:51 DEBUG rasa_sdk.executor - Finished running 'action_confirm_account_number_29'
2023-01-03 17:40:03 DEBUG rasa_sdk.executor - Received request to run 'action_ask_date_5'
2023-01-03 17:40:03 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "accept_account",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_account_number_29",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_account_number_29",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_date_5",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742400388314_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:40:03 DEBUG rasa_sdk.executor - Finished running 'action_ask_date_5'
2023-01-03 17:40:16 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_date_7'
2023-01-03 17:40:16 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "correct_date"
},
"get_pre_action": "action_ask_date_5",
"get_cur_intent": "correct_date",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": "2023",
"get_money_number": 1023,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": "correct_date",
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_date_5",
"cur_intent": "correct_date",
"cur_action": "action_confirm_date_7",
"processed_message": "ng\u00e0y 03/01/2023",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9965635538101196
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742410148083_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": {
"date": "03/01/2023",
"time": null
}
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:40:16 DEBUG rasa_sdk.executor - Finished running 'action_confirm_date_7'
2023-01-03 17:40:26 DEBUG rasa_sdk.executor - Received request to run 'action_ask_total_amount_11'
2023-01-03 17:40:26 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_date",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_date_7",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_date_7",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_total_amount_11",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742423268456_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": {
"date": null,
"time": null
}
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:40:26 DEBUG rasa_sdk.executor - Finished running 'action_ask_total_amount_11'
2023-01-03 17:40:34 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_total_amount_13'
2023-01-03 17:40:34 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_total_amount_11",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": 2000000,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": 2000000,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": "correct_number",
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_total_amount_11",
"cur_intent": "correct_number",
"cur_action": "action_confirm_total_amount_13",
"processed_message": "2 tri\u1ec7u",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9943597912788391
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742429668393_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:40:34 DEBUG rasa_sdk.executor - Finished running 'action_confirm_total_amount_13'
2023-01-03 17:40:42 DEBUG rasa_sdk.executor - Received request to run 'action_ask_trace_amount_14'
2023-01-03 17:40:42 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_total_amount_13",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_total_amount_13",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_trace_amount_14",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742439268264_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:40:42 DEBUG rasa_sdk.executor - Finished running 'action_ask_trace_amount_14'
2023-01-03 17:40:49 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_trace_amount_15'
2023-01-03 17:40:49 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_trace_amount_14",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": 2000000,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": 2000000,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": "correct_number",
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_trace_amount_14",
"cur_intent": "correct_number",
"cur_action": "action_confirm_trace_amount_15",
"processed_message": "2 tri\u1ec7u",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9943597912788391
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742445828870_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:40:49 DEBUG rasa_sdk.executor - Finished running 'action_confirm_trace_amount_15'
2023-01-03 17:40:57 DEBUG rasa_sdk.executor - Received request to run 'action_ask_cdm_number_16'
2023-01-03 17:40:57 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_trace_amount_15",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_trace_amount_15",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_cdm_number_16",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742454788605_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:40:57 DEBUG rasa_sdk.executor - Finished running 'action_ask_cdm_number_16'
2023-01-03 17:41:07 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_cdm_number_28'
2023-01-03 17:41:07 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_cdm_number_16",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": "80001234",
"get_money_number": 80001234,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": "correct_number",
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": "80001234",
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_cdm_number_16",
"cur_intent": "correct_number",
"cur_action": "action_confirm_cdm_number_28",
"processed_message": "80001234",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9982530474662781
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742461988405_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:41:07 DEBUG rasa_sdk.executor - Finished running 'action_confirm_cdm_number_28'
2023-01-03 17:41:18 DEBUG rasa_sdk.executor - Received request to run 'action_notification_17'
2023-01-03 17:41:18 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_cdm_number_28",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": "80001234",
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_cdm_number_28",
"cur_intent": "affirm_confirm",
"cur_action": "action_notification_17",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742474789367_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:41:18 DEBUG rasa_sdk.executor - Finished running 'action_notification_17'
2023-01-03 17:41:25 DEBUG rasa_sdk.executor - Received request to run 'action_query_trace'
2023-01-03 17:41:25 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "intent_fallback"
},
"get_pre_action": "action_notification_17",
"get_cur_intent": "intent_fallback",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": {
"status_code": 200,
"status_query": "fail_transaction"
},
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": "80001234",
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_notification_17",
"cur_intent": "intent_fallback",
"cur_action": "action_query_trace",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742474789367_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:41:25 DEBUG rasa_sdk.executor - Finished running 'action_query_trace'
2023-01-03 17:41:27 DEBUG rasa_sdk.executor - Received request to run 'action_notification_fail_transaction_28'
2023-01-03 17:41:27 DEBUG actions - 20230103173915-94d0937c-3052-4669-88ad-943cefd92155 - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_fallback",
"cur_intent": "fail_transaction"
},
"get_pre_action": "action_query_trace",
"get_cur_intent": "fail_transaction",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "03/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 2000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 2000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": {
"status_code": 200,
"status_query": "fail_transaction"
},
"flow_query_trace": "fail_transaction",
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "03/01/2023",
"provide_total_amount": 2000000,
"provide_trace_amount": 2000000,
"provide_cdm_id": "80001234",
"status_trace": "fail_transaction",
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_query_trace",
"cur_intent": "fail_transaction",
"cur_action": "action_notification_fail_transaction_28",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230103/20230103173915-94d0937c-3052-4669-88ad-943cefd92155_1672742474789367_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-03 17:41:27 DEBUG rasa_sdk.executor - Finished running 'action_notification_fail_transaction_28'
2023-01-04 11:12:53 DEBUG rasa_sdk.executor - Received request to run 'action_start'
2023-01-04 11:12:53 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": null,
"cur_intent": "null_intent"
},
"get_pre_action": null,
"get_cur_intent": "null_intent",
"flow_repeat_four_times": false,
"query_customer": null,
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": false,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": null,
"cur_intent": "null_intent",
"cur_action": "action_start",
"processed_message": "alo",
"model_intent": {
"id": 7813945237445506888,
"name": "cant_hear",
"confidence": 0.688457727432251
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:12:53 DEBUG rasa_sdk.executor - Finished running 'action_start'
2023-01-04 11:12:55 DEBUG rasa_sdk.executor - Received request to run 'action_query_customer'
2023-01-04 11:12:55 DEBUG src.dev.context.records - QueryCustomer - query: {'status': 200, 'id_number': ['038097001473'], 'list_account_number': ['123123'], 'list_customer_id': {'123123': ['123123']}}
2023-01-04 11:12:55 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "null_intent",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_start",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "fail",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_start",
"cur_intent": "intent_pass",
"cur_action": "action_query_customer",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:12:55 DEBUG rasa_sdk.executor - Finished running 'action_query_customer'
2023-01-04 11:12:57 DEBUG rasa_sdk.executor - Received request to run 'action_ask_account_number_3'
2023-01-04 11:12:57 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "old_customer"
},
"get_pre_action": "action_query_customer",
"get_cur_intent": "old_customer",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": null,
"get_provide_account_tts": null,
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": null,
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_query_customer",
"cur_intent": "old_customer",
"cur_action": "action_ask_account_number_3",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": ""
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:12:57 DEBUG rasa_sdk.executor - Finished running 'action_ask_account_number_3'
2023-01-04 11:13:19 DEBUG rasa_sdk.executor - Received request to run 'action_check_account_number_wait'
2023-01-04 11:13:19 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "old_customer",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_account_number_3",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": null,
"flow_query_account": "fail",
"get_string_number": "7731947139859",
"get_money_number": 731947139859,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": "correct_number",
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_account_number_3",
"cur_intent": "correct_number",
"cur_action": "action_check_account_number_wait",
"processed_message": "7731947139859",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9982530474662781
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805586128112_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:13:19 DEBUG rasa_sdk.executor - Finished running 'action_check_account_number_wait'
2023-01-04 11:13:24 DEBUG rasa_sdk.executor - Received request to run 'action_check_account_number_query'
2023-01-04 11:13:24 DEBUG src.dev.context.records - Query account - query: {'status': 200, 'customer_id': '123123'}
2023-01-04 11:13:24 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "intent_pass"
},
"get_pre_action": "action_check_account_number_wait",
"get_cur_intent": "intent_pass",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "fail",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 0,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_check_account_number_wait",
"cur_intent": "intent_pass",
"cur_action": "action_check_account_number_query",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805586128112_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:13:24 DEBUG rasa_sdk.executor - Finished running 'action_check_account_number_query'
2023-01-04 11:13:26 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_account_number_29'
2023-01-04 11:13:26 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_pass",
"cur_intent": "accept_account"
},
"get_pre_action": "action_check_account_number_query",
"get_cur_intent": "accept_account",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_check_account_number_query",
"cur_intent": "accept_account",
"cur_action": "action_confirm_account_number_29",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805586128112_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:13:26 DEBUG rasa_sdk.executor - Finished running 'action_confirm_account_number_29'
2023-01-04 11:13:38 DEBUG rasa_sdk.executor - Received request to run 'action_ask_date_5'
2023-01-04 11:13:38 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "accept_account",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_account_number_29",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": null,
"count_confirm_date": 0,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": null,
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_account_number_29",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_date_5",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805615248329_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:13:38 DEBUG rasa_sdk.executor - Finished running 'action_ask_date_5'
2023-01-04 11:13:51 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_date_7'
2023-01-04 11:13:51 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "correct_date"
},
"get_pre_action": "action_ask_date_5",
"get_cur_intent": "correct_date",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": "2023",
"get_money_number": 1023,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "04/01/2023",
"count_confirm_date": 1,
"flow_provide_date": "correct_date",
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "04/01/2023",
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_date_5",
"cur_intent": "correct_date",
"cur_action": "action_confirm_date_7",
"processed_message": "ng\u00e0y m\u00f9ng 04/01/2023",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9963797926902771
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805625008925_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": {
"date": "04/01/2023",
"time": null
}
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:13:51 DEBUG rasa_sdk.executor - Finished running 'action_confirm_date_7'
2023-01-04 11:14:01 DEBUG rasa_sdk.executor - Received request to run 'action_ask_total_amount_11'
2023-01-04 11:14:01 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_date",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_date_7",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "04/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": null,
"count_confirm_total_amount": 0,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "04/01/2023",
"provide_total_amount": null,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_date_7",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_total_amount_11",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805638448280_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": {
"date": null,
"time": null
}
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:14:01 DEBUG rasa_sdk.executor - Finished running 'action_ask_total_amount_11'
2023-01-04 11:14:09 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_total_amount_13'
2023-01-04 11:14:09 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_total_amount_11",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": 5000000,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "04/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": 5000000,
"get_provide_total_amount_tts": 5000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": "correct_number",
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "04/01/2023",
"provide_total_amount": 5000000,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_total_amount_11",
"cur_intent": "correct_number",
"cur_action": "action_confirm_total_amount_13",
"processed_message": "5 tri\u1ec7u",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9944462180137634
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805644848469_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:14:09 DEBUG rasa_sdk.executor - Finished running 'action_confirm_total_amount_13'
2023-01-04 11:14:17 DEBUG rasa_sdk.executor - Received request to run 'action_ask_trace_amount_14'
2023-01-04 11:14:17 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_total_amount_13",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "04/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 5000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": null,
"count_confirm_trace_amount": 0,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "04/01/2023",
"provide_total_amount": 5000000,
"provide_trace_amount": null,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_total_amount_13",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_trace_amount_14",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805654608198_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:14:17 DEBUG rasa_sdk.executor - Finished running 'action_ask_trace_amount_14'
2023-01-04 11:14:25 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_trace_amount_15'
2023-01-04 11:14:25 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_trace_amount_14",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": 1000000,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "04/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 5000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": 1000000,
"get_provide_trace_amount_tts": 1000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": "correct_number",
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "04/01/2023",
"provide_total_amount": 5000000,
"provide_trace_amount": 1000000,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_trace_amount_14",
"cur_intent": "correct_number",
"cur_action": "action_confirm_trace_amount_15",
"processed_message": "b\u00e0 tri\u1ec7u",
"model_intent": {
"id": -370764977835999566,
"name": "need_consult",
"confidence": 0.254994660615921
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805661008226_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:14:25 DEBUG rasa_sdk.executor - Finished running 'action_confirm_trace_amount_15'
2023-01-04 11:14:34 DEBUG rasa_sdk.executor - Received request to run 'action_ask_cdm_number_16'
2023-01-04 11:14:34 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_trace_amount_15",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "04/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 5000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 1000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": null,
"get_provide_cdm_id_tts": null,
"count_confirm_cdm_id": 0,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "04/01/2023",
"provide_total_amount": 5000000,
"provide_trace_amount": 1000000,
"provide_cdm_id": null,
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_trace_amount_15",
"cur_intent": "affirm_confirm",
"cur_action": "action_ask_cdm_number_16",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805670768458_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:14:34 DEBUG rasa_sdk.executor - Finished running 'action_ask_cdm_number_16'
2023-01-04 11:14:45 DEBUG rasa_sdk.executor - Received request to run 'action_confirm_cdm_number_28'
2023-01-04 11:14:45 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "correct_number"
},
"get_pre_action": "action_ask_cdm_number_16",
"get_cur_intent": "correct_number",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": "80001234",
"get_money_number": 80001234,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "04/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 5000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 1000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": "correct_number",
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "04/01/2023",
"provide_total_amount": 5000000,
"provide_trace_amount": 1000000,
"provide_cdm_id": "80001234",
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_ask_cdm_number_16",
"cur_intent": "correct_number",
"cur_action": "action_confirm_cdm_number_28",
"processed_message": "80001234",
"model_intent": {
"id": 3739725403239018173,
"name": "provide_phone",
"confidence": 0.9982530474662781
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805678768619_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:14:45 DEBUG rasa_sdk.executor - Finished running 'action_confirm_cdm_number_28'
2023-01-04 11:14:55 DEBUG rasa_sdk.executor - Received request to run 'action_notification_17'
2023-01-04 11:14:55 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "correct_number",
"cur_intent": "affirm_confirm"
},
"get_pre_action": "action_confirm_cdm_number_28",
"get_cur_intent": "affirm_confirm",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "04/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 5000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 1000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": null,
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "04/01/2023",
"provide_total_amount": 5000000,
"provide_trace_amount": 1000000,
"provide_cdm_id": "80001234",
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_confirm_cdm_number_28",
"cur_intent": "affirm_confirm",
"cur_action": "action_notification_17",
"processed_message": "\u0111\u00fang",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9880580306053162
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805692528796_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:14:55 DEBUG rasa_sdk.executor - Finished running 'action_notification_17'
2023-01-04 11:15:02 DEBUG rasa_sdk.executor - Received request to run 'action_query_trace'
2023-01-04 11:15:02 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "affirm_confirm",
"cur_intent": "intent_fallback"
},
"get_pre_action": "action_notification_17",
"get_cur_intent": "intent_fallback",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "04/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 5000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 1000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": {
"status_code": 200,
"status_query": "fail_transaction"
},
"flow_query_trace": null,
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "04/01/2023",
"provide_total_amount": 5000000,
"provide_trace_amount": 1000000,
"provide_cdm_id": "80001234",
"status_trace": null,
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_notification_17",
"cur_intent": "intent_fallback",
"cur_action": "action_query_trace",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805692528796_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:15:02 DEBUG rasa_sdk.executor - Finished running 'action_query_trace'
2023-01-04 11:15:04 DEBUG rasa_sdk.executor - Received request to run 'action_notification_fail_transaction_28'
2023-01-04 11:15:04 DEBUG actions - 20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd - Record after executed action: {
"report": "",
"customer_phone": "0984001273",
"count_action": 1,
"check_repeat": false,
"check_repeat_2": false,
"get_pre_intent": {
"pre_intent": "intent_fallback",
"cur_intent": "fail_transaction"
},
"get_pre_action": "action_query_trace",
"get_cur_intent": "fail_transaction",
"flow_repeat_four_times": false,
"query_customer": {
"status": 200,
"id_number": [
"038097001473"
],
"list_account_number": [
"123123"
],
"list_customer_id": {
"123123": [
"123123"
]
}
},
"flow_query_customer": "old_customer",
"query_account": {
"status": 200,
"customer_id": "123123"
},
"flow_query_account": "accept_account",
"get_string_number": null,
"get_money_number": null,
"get_provide_account": "7731947139859",
"get_provide_account_tts": "7 7 3 1 9 , 4 7 1 3 , 9 8 5 9",
"count_confirm_account": 1,
"flag_confirm_account": false,
"flow_provide_account": null,
"flow_another_account": null,
"flow_confirm_account": null,
"get_provide_date": "04/01/2023",
"count_confirm_date": 1,
"flow_provide_date": null,
"flow_another_date": null,
"flag_confirm_date": false,
"get_provide_total_amount": null,
"get_provide_total_amount_tts": 5000000,
"count_confirm_total_amount": 1,
"flow_provide_total_amount": null,
"flow_another_total_amount": null,
"flag_confirm_total_amount": false,
"get_provide_trace_amount": null,
"get_provide_trace_amount_tts": 1000000,
"count_confirm_trace_amount": 1,
"flow_provide_trace_amount": null,
"flow_another_trace_amount": null,
"flag_confirm_trace_amount": false,
"get_provide_cdm_id": "80001234",
"get_provide_cdm_id_tts": "8 0 0 0, 1 2 3 4",
"count_confirm_cdm_id": 1,
"flow_provide_cdm_id": null,
"flow_another_cdm_id": null,
"flag_confirm_cdm_id": false,
"get_provide_cdm_address": null,
"get_provide_cdm_address_tts": null,
"count_confirm_cdm_address": 0,
"flow_provide_cdm_address": null,
"flow_another_cdm_address": null,
"flag_confirm_cdm_address": false,
"flow_reject_again": 0,
"query_trace": {
"status_code": 200,
"status_query": "fail_transaction"
},
"flow_query_trace": "fail_transaction",
"get_entities": {
"string_number": null,
"phone_number": null
},
"get_report": {
"interact": true,
"customer_phone": "0984001273",
"provide_id": null,
"provide_account_number": "7731947139859",
"provide_date": "04/01/2023",
"provide_total_amount": 5000000,
"provide_trace_amount": 1000000,
"provide_cdm_id": "80001234",
"status_trace": "fail_transaction",
"need_consult": null,
"provide_failed": false,
"input.customer_phone": "0984001273"
},
"get_logger": {
"pre_action": "action_query_trace",
"cur_intent": "fail_transaction",
"cur_action": "action_notification_fail_transaction_28",
"processed_message": "ok",
"model_intent": {
"id": 791999258305764475,
"name": "affirm_confirm",
"confidence": 0.9800184369087219
},
"metadata": {
"user_metadata": {
"audio_url": "/smart_ivr/20230104/20230104111252-c7a0e767-6c83-4e12-a5d8-c7149d2d40dd_1672805692528796_0.wav"
},
"bot_metadata": {
"ner_address": null,
"datetime_value": null
}
},
"entities": {
"string_number": null,
"phone_number": null
}
}
}
2023-01-04 11:15:04 DEBUG rasa_sdk.executor - Finished running 'action_notification_fail_transaction_28'
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