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body, main { background: linear-gradient(to right, rgb(0, 60, 106), rgb(235, 239, 243)); } /*Contacts Format*/ .imgContactList { height: 48px; width: 48px; border-radius: 50%; margin-left: 16px; } .headerContactsList { background: var(--list-even-color); } .headerCompaniesList { background: var(--list-even-color); } .headerCompaniesList { background: var(--list-even-color); } .contactList { display: flex; margin-top: 1px; height: 100%; &:nth-child(odd) { background: var(--list-odd-color); &:hover { background: color-mix(in srgb, var(--module-color), #000 20%); } } &:nth-child(even) { background: var(--list-even-color); &:hover { background: color-mix(in srgb, var(--module-color), #000 20%); } } } //.contactList:hover{ // background: #ededed; //} .contactList a { text-decoration: none; } .divContactList { display: flex; } .divContactList > * { margin-left: 18px; } #checkContactList, #nameContactList, .flxNavNameContactList { display: flex; align-items: center; justify-content: center; } #nameContactList h4 a { text-decoration: none; } .divContactDataList p { padding-top: 16px; } .headerCompaniesListContacts { display: flex; justify-content: center; align-items: center; } /* Contact information view format*/ .ad-contactview-container { background-color: white; border-top-left-radius: 20px; border-top-right-radius: 20px; box-shadow: 0 4px 15px rgba(0,0,0,0.1); font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; overflow: hidden; transition: all 0.3s ease; word-wrap: break-word; overflow-wrap: break-word; white-space: normal; max-width: 100%; } .ad-contactview-header { display: flex; align-items: center; padding: 15px; background-color: dbColor(ModuleHeaderColor); border-bottom: 1px solid #e9ecef; word-wrap: break-word; overflow-wrap: break-word; white-space: normal; max-width: 100%; } .ad-contactview-actions { position: absolute; top: 10px; right: 10px; display: flex; gap: 10px; } .ad-contactview-action-icon { //color: #6c757d; cursor: pointer; opacity: 0.7; transition: opacity 0.2s ease; } .ad-contactview-action-icon:hover { opacity: 1; } .ad-contactview-name { font-size: 14px; font-weight: 700; //color: #212529; margin-bottom: 3px; margin-left: 3px; } .ad-contactview-company { //color: #6c757d; font-size: 12px; margin-left: 3px; } .ad-contactview-contact-info { padding: 15px; background-color: dbColor(SkeletonColor); } .ad-contactview-contact-detail { display: flex; align-items: center; margin-bottom: 8px; //color: #495057; font-size: 12px; line-break: auto; word-break: break-all; overflow-wrap: break-word; } .ad-contactview-contact-detail svg { margin-right: 10px; min-width: 16px; //color: #6c757d; flex-shrink: 0; } .ad-contactview-contact-detail-text { min-width: 0; overflow: hidden; text-overflow: ellipsis; } .ad-contactview-more-info { display: block; text-align: center; padding: 10px; background-color: transparent; //color: #495057; text-decoration: none; font-weight: 500; transition: background-color 0.2s ease; } .ad-contactview-more-info:hover { background-color: dbColor(SkeletonColor); border-radius: 4px; } .ad-contactview-progress { height: 3px; background-color: #4dabf7; width: 100%; } /*Ticket list Style*/ .containerTicketsList { display: flex; //margin-top: 2px; height: 100%; justify-content: space-between; align-items: center; border-bottom: 1px solid black; &:nth-child(odd) { background: var(--list-odd-color); &:hover { background: color-mix(in srgb, var(--module-color), #000 20%); } } &:nth-child(even) { background: var(--list-even-color); &:hover { background: color-mix(in srgb, var(--module-color), #000 20%); } } } .containerTicketsList.grayScale { filter: grayscale(1); opacity: 0.3; } .containerTicketsList.grayScale .divSpanAdIsNew { display: none; } .adTicketsSubId { display: flex; align-items: center; margin-left: 6px; } .adTicketsTicketId { margin: 0 0 0 12px } .adAgentEmpDate { display: flex; flex-wrap: wrap; margin-left: 6px; } .adCheckImgTicketsList { display: flex; align-items: center; } .adSubjAgentReqTicketsList { display: flex; flex-direction: column; justify-content: center; margin-left: 12px; } .adAgentEmpDate > :nth-child(2) { margin-left: 4px; color: darkgray } .adAgentEmpDate > :nth-child(3), .adAgentEmpDate > :nth-child(4), .adAgentEmpDate > :nth-child(5), .adAgentEmpDate > :nth-child(6) { margin-left: 8px; color: darkgray; } /*.adIsNew { padding: 4px 10px; background: #dfffd8; color: #008000; border: 1px solid green; border-radius: 5px; } */ .spanAdIsNew:not(:empty) { padding: 3px 8px; background: #dfffd8; color: #008000; border: 1px solid green; border-radius: 5px; } .spanAdIsResponded { padding: 3px 8px; background: #d0e7ff; color: #0056b3; border: 1px solid #0074cc; border-radius: 5px; } .divSpanAdIsNew { margin-bottom: 4px; margin-left: 6px; } .divTicketPriority { display: flex; align-items: center; justify-content: start; } .divTicketPriority > :first-child { margin-right: 6px } .TicketPriority { height: 10px; width: 10px; //background:blue; border-radius: 50%; margin-left: 4px; } .containerPriorityGroupState { display: flex; justify-content: end; } .containerPriorityGroupState > :first-child { min-width: 175px; } .ticketHeader { display: flex; align-items: center; } @media (max-width: 767px) { .adCheckImgTicketsList img { display: none; } .adAgentEmpDate { flex-direction: column; margin-left: 6px; align-items: flex-start; } .adAgentEmpDate :nth-child(2) { margin-left: 2px; } .adAgentEmpDate :nth-child(3), .adAgentEmpDate :nth-child(5) { display: none; } .adTicketsSubId p { display: none; } .containerTicketsList { align-items: center; } .containerPriorityGroupState { justify-content: end; } } .comboTickets { /* background-color: transparent; */ border: none; //display:flex; //justify-content:end; background-color: initial; &:hover { background-color: initial; } } .comboTickets button { //display: none; cursor: pointer; } .comboTickets :nth-child(1) { background-color: transparent; cursor: pointer; } .comboTickets ~ ul { top: auto !important; bottom: auto !important; } /* Ticket Header Format */ .TicketsStiky { position: sticky; top: 0; z-index: 1; min-height: 100px; transition: all 0.3s ease; } .hideHeader .cntHeader { display: none; } #mainContent:has(main.pageContainer[layoutname="AD_Layout_TiketView"]) { overflow: hidden; } #realMain[layoutname="AD_Layout_TiketView"] { height: 100%; display: flex; flex-wrap: wrap; margin-right: 0; padding-right: 25px; overflow: auto; } .ticket-header { font-size: 16px; font-weight: bold; //color: #0073e6; margin-bottom: 10px; } .ticket-back-link { text-decoration: none; //color: #0073e6; font-weight: normal; margin-left: 5px; } .ticket-id { display: flex; margin-top: 12px; margin-left: 8px; //font-weight: bold; //color: black; } .ticket-btn { background: #f4f6fb; border: 1px solid #d1d5db; padding: 8px 12px; border-radius: 6px; font-size: 14px; cursor: pointer; transition: 0.3s; } .ticket-btn:hover { background: #e0e7ff; } .ticket-btn.delete { background: #ffeded; border: 1px solid #ff6b6b; } .ticket-btn.delete:hover { background: #ffcccc; } .ticket-status { display: inline-block; padding: 4px 10px; background: #dfffd8; //color: #008000; //font-weight: bold; border-radius: 5px; font-size: 14px; margin-bottom: 10px; } .ticket-subject h2 { //font-size: 20px; font-weight: bold; //color: black; margin-top: 10px; margin-left: 15px; } .ticket-meta { display: flex; align-items: center; justify-content: center; background: #f4f6fb; padding: 6px 12px; border-radius: 8px; font-weight: bold; color: #333; gap: 8px; width: fit-content; } .meta-item { display: flex; align-items: center; gap: 4px; //color: #333; } .meta-item p { text-align: center; margin-top: 14px; } .meta-item i { font-size: 16px; //color: #666; } .separator { color: #bbb; font-weight: normal; } .link { //color: #0073e6; text-decoration: none; font-weight: bold; } .link:hover { text-decoration: underline; } .response-button-link { background: #f00; } /* Ticket Chat*/ .ad-chat-container { display: flex; flex-direction: column; gap: 16px; padding: 10px; //background: #f4f6fb; width: 100%; max-width: 100%; overflow-x: hidden; overflow-y: auto; font-family: 'Segoe UI', sans-serif; } .ad-message { display: flex; align-items: center; gap: 12px; background: #ffffff; padding: 12px 16px; border-radius: 12px; box-shadow: 0 4px 10px rgba(0, 0, 0, 0.1); transition: all 0.3s ease-in-out; max-width: 100%; flex-wrap: wrap; word-wrap: break-word; overflow-wrap: break-word; } .ad-message.agent { position: relative; background: dbColor(ADTicketsAgent); //var(--ADTicketsAgent-Light); //#ebf5fb } .ad-message.user { position: relative; background: dbColor(ADTicketsUser); //#ecf0f1; } .ad-message.note { position: relative; background: dbColor(ADTicketsNote); /* Lighter orange background */ background-color: #FFEED6; border-left: 4px solid #FF9800; } .ad-message:hover { transform: scale(1.01); font-size: 14px; } .ad-message.agent::before { content: ""; position: absolute; bottom: 0%; right: -9px; display: block; width: 20px; height: 20px; background: linear-gradient(430deg, dbColor(ADTicketsAgent) 0%, dbColor(ADTicketsAgent) 50%, transparent 50%, transparent); } .ad-message.user::before { content: ""; position: absolute; top: 0%; left: -9px; display: block; width: 20px; height: 20px; background: linear-gradient(225deg, dbColor(ADTicketsUser) 0%, dbColor(ADTicketsUser) 50%, transparent 50%, transparent); } /* Removed the note icon */ .ad-message.note::before { content: ""; display: none; } .ad-message-actions { position: absolute; top: 12px; right: 12px; display: flex; gap: 8px; opacity: 0; transition: opacity 0.3s ease-in-out; } /* Style for the Private Note text */ .ad-header-email span { font-weight: 500; color: #FF9800; margin-left: 4px; } .ad-message:hover .ad-message-actions { opacity: 1; } .ad-message-actions button { background: #e0e7ff; border: none; padding: 8px; border-radius: 6px; cursor: pointer; transition: all 0.3s ease-in-out; font-size: 14px; display: flex; align-items: center; justify-content: center; width: 32px; height: 32px; box-shadow: 0 2px 5px rgba(0, 0, 0, 0.1); } .ad-message-actions button:hover { background: #b0c4ff; transform: scale(1.1); } .ad-avatar img { width: 55px; height: 55px; border-radius: 50%; vertical-align: top; } .ad-avatar { flex-shrink: 0; } .ad-content { flex: 1; display: flex; flex-direction: column; } .ad-header { font-size: 17px; font-weight: bold; //color: #1d1d1d; display: flex; align-items: flex-start; gap: 8px; } .ad-header-info { display: flex; flex-direction: column; gap: 4px; } .ad-header-email { font-size: 12px; //color: #6b7280; font-weight: 500; } .ad-message-time { position: absolute; right: 12px; font-size: 12px; //color: #6b7280; font-weight: 500; display: block; bottom: 5px; } .ad-body { position: relative; font-size: 16px; //color: #333; margin-top: 8px; margin-bottom: 2%; line-height: 1.6; padding: 14px; border-radius: 8px; word-wrap: break-word; overflow-wrap: break-word; white-space: normal; max-width: 100%; min-width: 150px; } .ad-body-image { margin-top: 5%; } /* View information contact style */ .ad-contactview-container { background-color: white; border-top-left-radius: 20px; border-top-right-radius: 20px; box-shadow: 0 4px 15px rgba(0,0,0,0.1); font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; overflow: hidden; transition: all 0.3s ease; word-wrap: break-word; overflow-wrap: break-word; white-space: normal; max-width: 100%; } .ad-contactview-header { display: flex; align-items: center; padding: 15px; background-color: dbColor(ModuleHeaderColor); border-bottom: 1px solid #e9ecef; word-wrap: break-word; overflow-wrap: break-word; white-space: normal; max-width: 100%; } .ad-contactview-actions { position: absolute; top: 10px; right: 10px; display: flex; gap: 10px; } .ad-contactview-action-icon { //color: #6c757d; cursor: pointer; opacity: 0.7; transition: opacity 0.2s ease; } .ad-contactview-action-icon:hover { opacity: 1; } .ad-contactview-name { font-size: 14px; font-weight: 700; //color: #212529; margin-bottom: 3px; margin-left: 3px; } .ad-contactview-company { //color: #6c757d; font-size: 12px; margin-left: 3px; } .ad-contactview-contact-info { padding: 15px; background-color: dbColor(SkeletonColor); } .ad-contactview-contact-detail { display: flex; align-items: center; margin-bottom: 8px; //color: #495057; font-size: 12px; line-break: auto; word-break: break-all; overflow-wrap: break-word; } .ad-contactview-contact-detail svg { margin-right: 10px; min-width: 16px; //color: #6c757d; flex-shrink: 0; } .ad-contactview-contact-detail-text { min-width: 0; overflow: hidden; text-overflow: ellipsis; } .ad-contactview-more-info { display: block; text-align: center; padding: 10px; background-color:transparent; //color: #495057; text-decoration: none; font-weight: 500; transition: background-color 0.2s ease; } .ad-contactview-more-info:hover { background-color: dbColor(SkeletonColor); border-radius: 4px; } .ad-contactview-progress { height: 3px; background-color: #4dabf7; width: 100%; } /* Format of tickets held by the employee */ .Ticket-Wrapper-Container { height: 575px; overflow-y: auto; overflow-x: hidden; background-color: transparent; padding: 20px; box-sizing: border-box; scrollbar-gutter: stable; } .Ticket-Wrapper-Container::-webkit-scrollbar { width: 8px; } .Ticket-Wrapper-Container::-webkit-scrollbar-track { background: transparent; border-radius: 12px; } .Ticket-Wrapper-Container::-webkit-scrollbar-thumb { background-color: #3498db; border-radius: 4px; border: 2px solid white; background-clip: content-box; } .Ticket-Wrapper-Container::-webkit-scrollbar-thumb:hover { background-color: #2980b9; } .Ticket-Wrapper-Container { scrollbar-width: thin; scrollbar-color: #3498db white; } .AD-Tickets-Wrapper { font-family: 'Inter', 'Segoe UI', sans-serif; background-color: transparent; display: flex; flex-wrap: wrap; justify-content: center; gap: 20px; padding-bottom: 40px; box-sizing: border-box; cursor: pointer; margin-top: 12px; } .AD-Ticket { background: dbColor(SkeletonColor); border-radius: 12px; box-shadow: 0 10px 25px rgba(0,0,0,0.1); padding: 20px; width: 320px; position: relative; transition: all 0.3s ease; } .AD-Ticket:hover { transform: translateY(-5px); box-shadow: 0 5px 15px rgba(0,0,0,0.15); } /*.AD-Ticket::before, .AD-Ticket::after { content: ''; position: absolute; width: 20px; height: 20px; background: dbColor(ModuleHeaderColor); border-radius: 50%; }*/ .AD-Ticket::before { top: -10px; left: 20px; } .AD-Ticket::after { bottom: -10px; right: 20px; } .AD-Ticket-Icon { display: flex; align-items: center; justify-content: center; width: 40px; height: 40px; background: linear-gradient(135deg, #4dabf7, #3498db); border-radius: 50%; box-shadow: 0 4px 10px rgba(0,0,0,0.1); margin-bottom: 10px; } .AD-Ticket-Icon svg { //color: white; width: 24px; height: 24px; } .AD-Ticket-Title { font-size: 18px; font-weight: 600; //color: #333; margin-bottom: 8px; } .AD-Ticket-Description { font-size: 14px; //color: #666; line-height: 1.6; } .AD-Ticket-Date { font-size: 12px; //color: #6c757d; margin-top: 10px; text-align: right; } .noheader { //display:flex; //justify-content:center; //width: 100%; } .divBtnFilterTicketView { display: flex; justify-content: end; .btn { border: 1px double black; background-color: dbColor(SkeletonColor); //background-color: red; //position: absolute; //top: 98px; //left: 868px; } } /* Filter Button */ .btnShowFilterTicket { display: flex; align-items: center; background-color: dbColor(SkeletonColor); } .btnShowFilterTicket { display: flex; align-items: center; background-color: dbColor(SkeletonColor); } .divInputSearchFilters { display: flex; justify-content: center; } .inputSearchFilter { position: relative; padding: 0.875rem 1.25rem; border: 1.5px solid #d1d5db !important; border-radius: 8px; font-weight: 400; transition: all 0.3s ease; height: 48px; width: 100%; font-size: 1.5rem; &:focus { border: 2px solid #2790b3 !important; // outline: none !important; // box-shadow: 0 0 0 3px rgba(94, 67, 255, 0.15); // background-color: white; } &::placeholder { color: #9ca3af; opacity: 1; } } .searchFilterTicket { display: flex; align-items: center; justify-content: space-between; } .searchFilterTicket button { display: flex; align-items: center; justify-content: center; padding: 5px 10px; border: 1px solid dbColor(borderModuleColor); background-color: dbColor(SkeletonColor); border-radius: 5px; cursor: pointer; } //.divInputSearchFilters{ // border: 1px solid gray; // margin-top: 16px; // margin-bottom: 16px; //} .buttonsApplyFilters { display: flex; justify-content: center; align-items: center; width: 100%; } .btnApplyFilter { margin-top: 20px; display: flex; justify-content: center; align-items: center; width: 90%; margin-right: 15px; border-radius: 15px; } .btnApplyFilter .btn { width: 90%; } .btnApplyFilter .btn:first-child { flex: 11; color: white; font-weight: bold; background-color: dbColor(NotifyColor); border-radius: 5px; border: none; height: 36px; cursor: pointer; } .btnApplyFilter .btn:last-child { flex: 1; border-radius: 5px; background-color: dbColor(inputBorderColor); color: white; height: 36px; border: none; margin-left: 14px; cursor: pointer; //display:none; } .lobibox.lobibox-info > .lobibox-header > .btn-close { display: none !important; } flx-module.AD_filter_module { flx-edit[mode="process"] { .grid-stack-item { position: relative; top: 18px; } } } //.cntBody{ // overflow: auto; //} .cntBodyFooter:has(.moduleButtons.btn-toolbar:empty) { display: none; } .grid-stack.edit-form { // height: auto !important; //overflow: auto; //display: block; //min-height: 100vh; } .divCountTickets { display: flex; align-items: center; h1 { color: white; } } .countTickets { background-color: dbColor(txtMenuColor); color: dbColor(InputBackgroundColor); min-width: 18px; height: 20px; display: flex; align-content: center; justify-content: center; margin-left: 16px; border-radius: 25px; margin-bottom: 4px; padding: 2px 13px; } flx-module:not(.config):not(.fullscreen):not(.empty) { box-shadow: none; } /* Select a new enterprise Style */ .AD_Enterprise_Target-Container { display: grid; grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); gap: 20px; max-height: 90vh; overflow-y: auto; padding: 30px; background-color: #f5f5f5; cursor: default; } .AD_Enterprise_Target-Card { background: #ffffff; height: 280px; border-radius: 16px; box-shadow: 0 4px 12px rgba(0, 0, 0, 0.07); display: flex; flex-direction: column; align-items: center; justify-content: space-between; transition: all 0.3s ease; } .AD_Enterprise_Target-Card:hover { transform: translateY(-5px); box-shadow: 0 10px 20px rgba(0, 0, 0, 0.1); } .AD_Enterprise_Target-Image { width: 80px; height: 80px; border-radius: 50%; margin-top: 30px; font-size: 26px; color: white; background: #ccc; display: flex; align-items: center; justify-content: center; font-weight: bold; text-transform: uppercase; } .AD_Enterprise_Target-Name { font-size: 16px; font-weight: 600; text-align: center; color: #2c2c2c; margin-top: 10px; } .AD_Enterprise_Target-Email { font-size: 13px; color: #888; text-align: center; padding: 0 10px; word-break: break-word; } .AD_Enterprise_Target-Footer { width: 100%; background-color: #467293; padding: 12px; border-radius: 0 0 16px 16px; text-align: center; color: white; font-size: 15px; font-weight: 500; cursor: pointer; transition: ease-in-out 0.3s; } .AD_Enterprise_Target-Footer:hover { background-color: #5D83A0; transition: ease-in-out 0.3s; } .AD_Enterprise_Target-Container::-webkit-scrollbar { width: 8px; } .AD_Enterprise_Target-Container::-webkit-scrollbar-thumb { background-color: #bbb; border-radius: 4px; } .AD_Enterprise_Target-Container::-webkit-scrollbar-track { background-color: #eee; } flx-nav[mode="nav"] { min-width: max-content; width: 74px; padding-right: 0; padding-top: 16px; transition: width 0.3s ease; overflow: hidden; white-space: nowrap; } .navTextSpan::after{ content: none; } flx-nav[mode=nav] .item-closed:after, flx-nav[mode=menu] ul ul .item-closed:after, flx-nav[mode=nav] ul li span.active:not(.item-opened):not(.item-closed):after { content: none; } flx-nav[mode=nav] li > .active { color: #2eafe7; border-color: #2eafe7; display: flex; justify-content: center; } //flx-nav[mode="nav"] li > span, flx-nav:has([mode="menu"]) li > span{ // justify-content: start; //} flx-nav[mode=nav] > ul ul { display: none; background: #003660; width: 100%; min-width: 184px; padding-left: 12px ; } flx-nav[mode="nav"] li > span > span, flx-nav[mode="menu"] li > span > span i{ font-size: 16px } flx-nav[mode=menu] .confignode, flx-nav[mode=nav] .confignode span{ display:flex ; justify-content: center ; } flx-nav[mode=nav] > ul > li > span { padding: 12px !important; //display: flex; /*justify-content: center;*/ } flx-nav[mode=nav] .navTextSpan { display: none; //transition: all 1s ease; } flx-nav[mode="nav"]:hover { width: 214px; max-width: 214px; min-width: 214px; } flx-nav[mode=nav]:hover .navTextSpan { display: block; } flx-nav[mode=nav] { width: 40px; max-width: 40px; min-width: 40px; transition: all 0.5s ease; > ul > li > span { padding: 12px !important; /*display: flex; justify-content: center;*/ } &:hover { > ul > li > span { justify-content: start; //transition: width 0.9s ease; } } } flx-nav[mode=nav] .item-opened:after, flx-nav[mode=menu] ul ul .item-opened:after { content: '' } .row { display: flex; flex-wrap: wrap; justify-content: center; //gap: 1.5em; padding-bottom: 0.5em; } flx-nav[mode=box] .box, .cardbox .box { margin: 15px; }
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