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<html data-kantu="1"> <head> <title></title> </head> <body> <table bgcolor="#E6E6E6" border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td> <table align="center" bgcolor="#FFFFFF" border="0" cellpadding="0" cellspacing="0"> <tbody> <tr> <td colspan="3" height="100" width="580"><img alt="email header blue" src="https://www.telstra.com.au/content/dam/tcom/external/edm/headers/edm-top-blue.jpg" style="max-width: 798px;" /></td> </tr> <tr> <td width="10"> </td> <td align="left" width="540"> <p><strong><span style="font-size: 22px;"><span style="color: rgb(52, 152, 219);">Your AutoPay payment was unsuccessful</span></span></strong></p> <p> </p> <p>Dear valued costumer,</p> <p align="left">We are sending you this message to inform you that we are unable to process the payment of the last owing bill.</p> <p align="left">No further attempts will be made to take this payment,To fix the problem and avoid any late fees,You need to sign in to the <span style="font-size: 18px;"><strong><a href="http://google.com">signon.telstra.com.au/login/</a> </strong></span>and update credit card in your account.</p> <p> </p> <p><span style="color: rgb(41, 128, 185);">What if I can't pay now ?</span></p> <p align="left">Your service may be restricted if you're unable to pay your bill. Restricted services will not be able to make outgoing calls except to 000 emergency or Telstra 13 2200, or send SMS or MMS. Data will also be restricted except when accessing the Telstra website and other specific support sites (such as emergency services). Restricted services will be able to receive incoming calls and SMS.</p> <p><span style="color: rgb(41, 128, 185);">Experiencing financial difficulties ?</span></p> <p align="left">If you have trouble making payments, we have a range of support options available as part of our Financial Hardship Policy. More information about our bill assistance options can be found online.</p> <p align="left">Regards,<br /> <img src="https://www.telstra.com.au/content/dam/tcom/apps/messages/images-a/head-of-customer-service-email-signature-lg.jpg" style="max-width: 798px;" /></p> </td> </tr> <tr> <td colspan="3" height="10"><img src="https://www.telstra.com.au/content/dam/tcom/external/edm/images/edm-horizontal-line-grey-600px.png" style="max-width: 798px;" /></td> </tr> <tr> <td bgcolor="#ffffff" colspan="3"> <table border="0" cellpadding="5" cellspacing="0" width="100%"> <tbody> <tr> <td> <table> <tbody> <tr> <td><img src="https://www.telstra.com.au/content/dam/tcom/my-telstra/icons/icon-mobiles-mobile-data-pack.png" style="max-width: 798px;" /></td> <td rowspan="2" valign="middle"> <p><a href="https://tel.st/get-mytelstra" target="_blank">My Telstra app</a><br /> Download today</p> </td> </tr> </tbody> </table> </td> <td> <table> <tbody> <tr> <td><img src="https://www.telstra.com.au/content/dam/tcom/my-telstra/icons/icon-contact-help-support.png" style="max-width: 798px;" /></td> <td rowspan="2" valign="middle"> <p><a href="https://www.telstra.com.au/support" target="_blank">Support Centre</a><br /> Get help online</p> </td> </tr> </tbody> </table> </td> <td> <table> <tbody> <tr> <td><img src="https://www.telstra.com.au/content/dam/tcom/my-telstra/icons/icon-security-internet.png" style="max-width: 798px;" /></td> <td rowspan="2" valign="middle"> <p><a href="https://www.telstra.com.au/" target="_blank">Telstra.com</a><br /> Visit our website</p> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td bgcolor="#f4f4f4" colspan="3"> <table align="right" bgcolor="#f4f4f4" border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td height="40" width="450"> <p align="left"><a href="http://www.telstra.com.au/privacy/" target="_blank">Privacy</a> | <a href="http://www.telstra.com.au/customer-terms/index.htm" target="_blank">Our Customer Terms</a></p> </td> <td><a href="https://www.facebook.com/Telstra" target="_blank"><img src="https://www.telstra.com.au/content/dam/tcom/external/edm/icons/facebook-icon-edm-blue.png" style="max-width: 798px;" /></a></td> <td><a href="https://twitter.com/telstra" target="_blank"><img src="https://www.telstra.com.au/content/dam/tcom/external/edm/icons/twitter-icon-edm-blue.png" style="max-width: 798px;" /></a></td> <td><a href="http://www.youtube.com/user/TelstraCorp" target="_blank"><img src="https://www.telstra.com.au/content/dam/tcom/external/edm/icons/youtube-icon-edm-blue.png" style="max-width: 798px;" /></a></td> </tr> <tr> <td colspan="3" height="15"> </td> </tr> </tbody> </table> </td> </tr> <tr> <td colspan="3"> <table border="0" cellpadding="3" width="600"> <tbody> <tr> <td> <p align="left">Please do not reply to this email as we are unable to respond. The contents of this email are strictly confidential.<br /> Twitter is a trade mark of Twitter, Inc., and is used under licence.</p> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <table bgcolor="#E6E6E6" border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td> </td> </tr> </tbody> </table> </body> </html>