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public with sharing class CEP_LC_ConsentManagementWizard {
private static final AccountQueries accountQuery = AccountQueries.getInstance();
private static final CaseQueries caseQuery = CaseQueries.getInstance();
private static final IndividualQueries individualQuery = IndividualQueries.getInstance();
private static final CEP_QR_ConsentManagement consentQuery = CEP_QR_ConsentManagement.getInstance();
private static final PrivacyChangeQueries privacyQuery = PrivacyChangeQueries.getInstance();
private static ContactQueries contactQuery = ContactQueries.getInstance();
private static final IndividualService individualSrv = IndividualService.getInstance();
private static final CaseService caseSrv = CaseService.getInstance();
private static final PrivacyChangeService privacySrv = PrivacyChangeService.getInstance();
private static DatabaseService databaseSrv = DatabaseService.getInstance();
private static OpportunityServiceItemQueries osiQuery = OpportunityServiceItemQueries.getInstance();
private static Constants constantSrv = Constants.getAllConstants();
private static String CASE_STATUS_DRAFT = constantSrv.CASE_STATUS_DRAFT;
private static String CASE_STATUS_WAITING_COMPLETION = constantSrv.CASE_STATUS_WAITING_COMPLETION;
private static String CASE_STATUS_CLOSED = constantSrv.CASE_STATUS_CLOSED;
private static String CASE_STATUS_CHIUSO = constantSrv.CASE_STATUS_CHIUSO;
private static String caseRecordTypeGestioneConsensi = constantSrv.CASE_RECORD_TYPE_GESTIONE_CONSENSI;
private static String accountRecordTypeOrganizzazione = constantSrv.ACCOUNT_RECORDTYPE_ORGANIZZAZIONE;
private static String process = constantSrv.OPPORTUNITY_REQUEST_TYPE_GESTIONE_CONSENSI;
private static String COMPLETION_MODE_DIGITAL_COMPLETION = constantSrv.COMPLETION_MODE_DIGITAL_COMPLETION;
private static String COMPLETION_MODE_DIGITAL_SIGNATURE = constantSrv.COMPLETION_MODE_DIGITAL_SIGNATURE;
private static String COMPLETION_MODE_ONLINE = constantSrv.COMPLETION_MODE_ONLINE;
private static String COMPLETION_MODE_VOCAL_ORDER = constantSrv.COMPLETION_MODE_VOCAL_ORDER;
private static String CHANNEL_CALL_CENTER = constantSrv.INTERACTION_CHANNEL_CALL_CENTER;
private static String CHANNEL_PUNTI_FISICI = constantSrv.INTERACTION_CHANNEL_PUNTI_FISICI;
@AuraEnabled
public static Object getIndividual(Map<String, String> params){
Map<String,Object> response = new Map<String,Object>();
try{
String accountId = params.get('accountId');
Individual ind = individualSrv.findIndividualByAccount(accountId);
response.put('individual', ind);
response.put('isError', false);
}catch(Exception e) {
response.put('isError', true);
response.put('errorMsg', e.getMessage());
response.put('errorTrace', e.getStackTraceString());
return response;
}
return response;
}
@AuraEnabled
public static Object initialize (Map<String,String> params){
Map<String,Object> response = new Map<String,Object>();
Map<Id,Consent_Management__mdt> consents = new Map<Id,Consent_Management__mdt>();
Map<String,String> consentsData = new Map<String,String>();
try{
String accountId = params.get('accountId');
String caseId = params.get('caseId');
String campaignId = params.get('campaignId');
if(String.isBlank(caseId)) {
response.put('newCase', true);
}
consents = consentQuery.getConsentManagement();
Set<Id> keys = consents.keySet();
for(Id value : keys){
String consentName = consents.get(value).ConsentName__c;
Decimal validity = consents.get(value).Validity__c;
consentsData.put(consentName, validity.toPlainString());
}
Case myCase ;
Individual individual;
//UnusedLocalVariable Opportunity opp;
Account acc = accountQuery.findAccount(accountId);
String defaultChannel = CEP_UTL_Permissions.getUserChannel(Userinfo.getUserId());
String opptyId = params.get('opportunityId');
String contactId;
CustomerInteraction__c ci;
Contact cnt;
if(opptyId == null) {
ci = CustomerInteractionQueries.getInstance().getLastInteractionByUserAndAccount(accountId,UserInfo.getUserId());
if(ci!=null && ci.Contact__r !=null && ci.Contact__r.IndividualId != null){
individual = IndividualQueries.getInstance().findById(ci.Contact__r.IndividualId);
} else {
if(ci == null) {
response.put('emptyInteractions', true);
}else if(ci.Contact__r == null) {
response.put('emptyContact', true);
}else if (ci.Contact__r.IndividualId == null) {
response.put('emptyIndividual', true);
}
}
System.debug('customer interaction'+ ci);
System.debug('individual'+ individual);
}
else{
System.debug('CEP_LC_ConsentManagmentWizard::initialize::opptyId='+opptyId);
Map<String, Map<String,String>> oppty = CEP_UTL_SObject.getFieldsValuesByIds('Opportunity', new List<String>{'CustomerInteraction__r.Contact__r.IndividualId','CustomerInteraction__r.Contact__c'}, new Set<String>{opptyId});
individual = IndividualQueries.getInstance().findById(oppty.get(opptyId).get('CustomerInteraction__r.Contact__r.IndividualId'));
contactId = oppty.get(opptyId).get('CustomerInteraction__r.Contact__c');
cnt = ContactQueries.getInstance().findById(contactId);
}
/*if(caseId == null && String.isBlank(caseId)){
if(acc.RecordType.Name == 'Persona Fisica'){
myCase = caseSrv.createCase(accountId, 'Bozza');
} else {
myCase = caseSrv.createCase(null, 'Bozza');
}
}*/
String recordTypeId = Schema.SObjectType.Case.getRecordTypeInfosByDeveloperName().get(caseRecordTypeGestioneConsensi).getRecordTypeId();
myCase = new Case(Id = caseId);
myCase.AccountId = accountId;
myCase.RecordTypeId = recordTypeId;
myCase.Status = CASE_STATUS_DRAFT;
myCase.Contact__c = ci!=null ? ci.Contact__c : contactId;
myCase.MailingApartment__c = ci!=null ? ci.Contact__r.CommunicationApartment__c : cnt.CommunicationApartment__c;
myCase.MailingAt__c = ci!=null ? ci.Contact__r.CommunicationAt__c : cnt.CommunicationAt__c;
myCase.MailingBuilding__c = ci!=null ? ci.Contact__r.CommunicationBuilding__c : cnt.CommunicationBuilding__c;
myCase.MailingCadastralCode__c = ci!=null ? ci.Contact__r.CommunicationCadastralCode__c : cnt.CommunicationCadastralCode__c;
myCase.MailingCity__c = ci!=null ? ci.Contact__r.CommunicationCity__c : cnt.CommunicationCity__c;
myCase.MailingCountry__c = ci!=null ? ci.Contact__r.CommunicationCountry__c : cnt.CommunicationCountry__c;
myCase.MailingFloor__c = ci!=null ? ci.Contact__r.CommunicationFloor__c : cnt.CommunicationFloor__c;
myCase.MailingIstatCode__c = ci!=null ? ci.Contact__r.CommunicationIstatCode__c : cnt.CommunicationIstatCode__c;
myCase.MailingLocality__c = ci!=null ? ci.Contact__r.CommunicationLocality__c : cnt.CommunicationLocality__c;
myCase.MailingPostalCode__c = ci!=null ? ci.Contact__r.CommunicationPostalCode__c : cnt.CommunicationPostalCode__c;
myCase.MailingProvince__c = ci!=null ? ci.Contact__r.CommunicationProvince__c : cnt.CommunicationProvince__c;
myCase.MailingStaircase__c = ci!=null ? ci.Contact__r.CommunicationStaircase__c : cnt.CommunicationStaircase__c;
myCase.MailingStreetName__c = ci!=null ? ci.Contact__r.CommunicationStreetName__c : cnt.CommunicationStreetName__c;
myCase.MailingStreetNumber__c = ci!=null ? ci.Contact__r.CommunicationStreetNumber__c : cnt.CommunicationStreetNumber__c;
myCase.MailingStreetNumberExtn__c = ci!=null ? ci.Contact__r.CommunicationStreetNumberExtn__c : cnt.CommunicationStreetNumberExtn__c;
myCase.MailingStreetNumberType__c = ci!=null ? ci.Contact__r.CommunicationStreetNumberType__c : cnt.CommunicationStreetNumberType__c;
myCase.MailingStreetType__c = ci!=null ? ci.Contact__r.CommunicationStreetType__c : cnt.CommunicationStreetType__c;
if(params.get('opportunityId') != null) {
myCase.Opportunity__c = params.get('opportunityId');
}
myCase.Subject = 'Gestione Consensi';
// [ADC - Start Insert - Populate Lookup for Marketing Cloud]
if(String.isNotBlank(campaignId)){
myCase.Campaign__c = campaignId;
}
// [ADC - End Insert - Populate Lookup for Marketing Cloud]
myCase = caseSrv.generateCase(myCase);
if(myCase.PrivacyChange__c != null) {
PrivacyChange__c privacyChange = privacyQuery.getPrivacyChangeById(myCase.PrivacyChange__c);
if(privacyChange != null) {
response.put('privacyChange', privacyChange);
}
}
if(String.isBlank(caseId)){
caseId = myCase.Id;
}
response.put('caseId', caseId);
response.put('case', myCase);
/*individual = individualSrv.findIndividualByAccount(accountId);
if (individual == null) {
individual = new Individual();
}*/
response.put('contactId', ci != null ? ci.Contact__c : contactId);
response.put('individual', individual);
response.put('account', acc);
response.put('accountId', acc.Id);
response.put('error', false);
response.put('consentsData', consentsData);
response.put('process', process);
response.put('completionModeOnline', COMPLETION_MODE_ONLINE);
response.put('channel', defaultChannel);
} catch (Exception e){
response.put('error',true);
response.put('errorMsg',e.getMessage());
response.put('errorTrace',e.getStackTraceString());
}
return response;
}
@AuraEnabled
public static Object savePrivacyChangeConsent(Map<String,Object> params ) {
Boolean solicitationCheck =(Boolean) params.get('solicitationCheck');
Boolean thirdPartyCheck = (Boolean) params.get('thirdPartyCheck');
Boolean loyaltyCheck = (Boolean) params.get('loyaltyCheck');
Boolean profilingCheck = (Boolean) params.get('profilingCheck');
String individualId = (String) params.get('individualId');
String caseId = (String) params.get('caseId');
//UnusedLocalVariable String completionMode = (String) params.get('completionMode');
String link = (String) params.get('link');
Map<String,Object> response = new Map<String,Object>();
try {
Individual individual = individualQuery.findById(individualId);
Individual individualData = new Individual();
individualData.Id = individualId;
String channel = CEP_UTL_Permissions.getUserChannel(Userinfo.getUserId());
String solicitation = (solicitationCheck) ? individual.SolicitationConsent__c : null;
String thirdParty = (thirdPartyCheck) ? individual.ThirdPartySolicitationConsent__c : null;
String loyality = (loyaltyCheck) ? individual.LoyaltyConsent__c : null;
String profiling = (profilingCheck) ? individual.ProfilingConsent__c : null;
individualData.SolicitationConsent__c = solicitation;
individualData.ThirdPartySolicitationConsent__c = thirdParty;
individualData.LoyaltyConsent__c = loyality;
individualData.ProfilingConsent__c = profiling;
PrivacyChange__c privacy = privacySrv.createPrivacyChangeFromIndividual(individualData, caseId, channel);
Boolean isVocalOrder = String.isNotBlank(link);
//UnusedLocalVariable String vocalOrderLink = link;
Case myCase = new Case(Id = caseId);
myCase.VocalOrder__c = isVocalOrder;
//myCase.LinkVocalOrder__c = link;
myCase.PrivacyChange__c = privacy.Id;
databaseSrv.updateSObject(myCase);
myCase = caseQuery.getById(caseId);
privacy = privacyQuery.getPrivacyChangeById(privacy.Id);
response.put('privacyChange', privacy);
response.put('myCase', myCase);
response.put('error', false);
} catch(Exception e){
response.put('error',true);
response.put('errorMsg',e.getMessage());
response.put('errorTrace',e.getStackTraceString());
}
return response;
}
@AuraEnabled
public static Object save(Map<String,Object> params ) {
Savepoint savePoint = Database.setSavepoint();
String individualId = (String) params.get('individualId');
String caseId = (String) params.get('caseId');
String completionMode = (String) params.get('completionMode');
String privacyChangeId = (String) params.get('privacyChangeId');
String contactId = (String) params.get('contactId');
String channel = (String) params.get('channel');
System.debug('CEP_LC_ConsentManagmentWizard::save::' +'contactId: ' + contactId+'-'+'individualId: '+individualId+'-'+'caseId: '+caseId+'-'+'completionMode: '+completionMode+'-'+'privacyChangeId: '+privacyChangeId+'-'+'channel: '+channel);
Map<String,Object> response = new Map<String,Object>();
try {
String caseStatus;
Map<String, Map<String, String>> caseObj = CEP_UTL_SObject.getFieldsValuesByIds('Case', new List<String>{'Opportunity__c', 'Opportunity__r.StageName'}, new Set<String>{caseId});
if(completionMode == COMPLETION_MODE_DIGITAL_COMPLETION || completionMode == COMPLETION_MODE_DIGITAL_SIGNATURE) {
caseStatus = CASE_STATUS_WAITING_COMPLETION;
} else if(String.isNotBlank(channel) && ((completionMode == COMPLETION_MODE_ONLINE && CHANNEL_PUNTI_FISICI.equalsIgnoreCase(channel)) ||
(completionMode == COMPLETION_MODE_VOCAL_ORDER && channel == CHANNEL_CALL_CENTER))){
if(individualId!=null && privacyChangeId!=null && channel!=null){
individualSrv.updateIndividualConsentChannels(individualId,privacyChangeId,channel);
}
individualSrv.updateIndividualFromPrivacyChange(individualId, privacyChangeId);
caseStatus = CASE_STATUS_CHIUSO;
}
String caseCompletionMode;
if(!caseObj.isEmpty() && !caseObj.get(caseId).isEmpty() && !String.isBlank(caseObj.get(caseId).get('Opportunity__c'))){
caseStatus = CASE_STATUS_CHIUSO;
caseCompletionMode = completionMode;
}
if(String.isNotBlank(caseStatus)) {
Case myCase = new Case(Id = caseId);
myCase.Status = caseStatus;
if(String.isNotBlank(caseCompletionMode)) {
myCase.CompletionMode__c = caseCompletionMode;
}
databaseSrv.updateSObject(myCase);
System.debug('Case is : ' + myCase);
}
if(contactId != null){
Case myCase = new Case(Id = caseId);
myCase.Contact__c = contactId;
// 07-04-2021 : ACTED-2613 - Il case è associato all'account del contact selezionato
// se l'account con lo stesso CF esiste
//----------------------------------------------------------------------------------
Contact cnt = ContactQueries.getInstance().findById(contactId);
if(cnt!=null && cnt.NationalIdentityNumber__c!=null){
Account ac = AccountQueries.getInstance().findByCf(cnt.NationalIdentityNumber__c);
if(ac!=null)
myCase.AccountId = ac.Id;
}
//----------------------------------------------------------------------------------
databaseSrv.updateSObject(myCase);
}
if(completionMode == COMPLETION_MODE_DIGITAL_COMPLETION){
String process = 'Gestione Consensi';
String type = 'Perfezionamento Digitale';
CEP_SRV_TouchPoint touchPointSrv = CEP_SRV_TouchPoint.getInstance();
Map<String,List<String>> inputParams = new Map<String,List<String>>();
List<String> l = new List<String>();
l.add(type);
inputParams.put(caseId, l);
touchPointSrv.startTouchPoint(process, inputParams);
}
if(caseStatus == CASE_STATUS_CHIUSO){
if(!caseObj.isEmpty() && !caseObj.get(caseId).isEmpty() && !String.isBlank(caseObj.get(caseId).get('Opportunity__c'))){
String stage = caseObj.get(caseId).get('Opportunity__r.StageName');
if('attesa perfezionamento'.equalsIgnoreCase(stage)){
CEP_UTL_AcquisitionProcesses.pushOpportunity(caseObj.get(caseId).get('Opportunity__c'));
}
}
}
response.put('error', false);
} catch(Exception e){
Database.rollback(savePoint);
response.put('error',true);
response.put('errorMsg',e.getMessage());
response.put('errorTrace',e.getStackTraceString());
}
return response;
}
@AuraEnabled
public static List<OpportunityServiceItem__c> getOsiVas(String oppId) {
String recordType = 'CEP_RT_Vas';
List<OpportunityServiceItem__c> osiVasList = new List<OpportunityServiceItem__c>();
osiVasList = [ SELECT Id,Name,ParentOSI__c,QuoteLine__r.SBQQ__Product__c,Product__r.Name,VASConsentAssurance__c, VASConsentFranchigia__c, VASConsentPersonalData__c FROM OpportunityServiceItem__c WHERE Opportunity__c = :oppId AND RecordType.DeveloperName =:recordType WITH SECURITY_ENFORCED ];//AND RecordType.DeveloperName =:recordType
return (!osiVasList.isEmpty() && osiVasList.size() > 0) ? osiVasList : null;
}
@AuraEnabled
public static List<OpportunityServiceItem__c> getOsiVasById(String osiVasId) {
String recordType = 'CEP_RT_Vas';
List<OpportunityServiceItem__c> osiVasList = new List<OpportunityServiceItem__c>();
osiVasList = [ SELECT Id, Name,Product__r.Name, VASConsentAssurance__c, VASConsentFranchigia__c, VASConsentPersonalData__c FROM OpportunityServiceItem__c WHERE Id = :osiVasId AND RecordType.DeveloperName =:recordType WITH SECURITY_ENFORCED ];//AND RecordType.DeveloperName =:recordType
return (!osiVasList.isEmpty() && osiVasList.size() > 0) ? osiVasList : null;
}
@AuraEnabled(cacheable = false)
public static Map<String,Object> cancelOsiVas(Map<String,String> params) {
Map<String,Object> response = new Map<String,Object>();
String osiVasListIds = (String)params.get('osiVasListId');
Savepoint sp = Database.setSavepoint();
try {
List<String> osiVasIds = (List<String>)JSON.deserialize(osiVasListIds, List<String>.class);
System.debug('osiVasIds : '+ osiVasIds);
List<OpportunityServiceItem__c> osiVasList = [SELECT Id, Name FROM OpportunityServiceItem__c WHERE Id IN :osiVasIds ];
System.debug('opportunityServItemList before delete'+ osiVasList);
if(!osiVasList.isEmpty()) {
databaseSrv.deleteSObject(osiVasList);
}
response.put('error', false);
} catch (Exception e) {
Database.rollback(sp);
response.put('error', true);
response.put('errorMsg', e.getMessage());
response.put('errorTrace', e.getStackTraceString());
}
return response;
}
}